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Contributor I
Dec 30, 2018 2:23 AM UTC

how do i delete a room

how do i delete a room
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    7 replies

    Edward R
    Retired Sonos Staff
    Dec 31, 2018 1:07 PM UTC
    You can't - or, more the point, shouldn't need to. If you just unplug the speaker and it'll disappear from the application. Is that what you were after?
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    Enthusiast I
    Mar 16, 2019 4:57 PM UTC
    Have done all that!!!! and Room 1 and also Room 2 are still on the app, and one of my Sonos 1's goes to one room, while the other Sonos 1's goes to the other room.
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    Edward R
    Retired Sonos Staff
    Mar 18, 2019 10:11 AM UTC
    Hi, mcdonald44. I'm sorry, I'm not sure I understand. You have 4 speakers total, have unplugged two, but all 4 still appear, and two have swapped names in the application?
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    ratty
    Mar 18, 2019 10:31 AM UTC
    Edward, go here for this whole, strange, saga,
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    Edward R
    Retired Sonos Staff
    Mar 18, 2019 10:33 AM UTC
    Ah, I think I understand now. You want to use them both in one room. You need not "delete a room", that's where the confusion stemmed from, I think. You can pair them by following the instructions here.
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    Edward R
    Retired Sonos Staff
    Mar 18, 2019 10:35 AM UTC
    Sorry, Ratty. I was writing my response at the same time you were writing yours. Hopefully the advice above is correct but by the looks of that thread, I'm not sure it is.
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    Edward R
    Retired Sonos Staff
    Mar 18, 2019 10:37 AM UTC
    I've just read through that thread extensively. I think it would be best to get in touch with us via telephone, as has been suggested. We look forward to hearing from you.
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    Try searching our articles for help with your question: https://www.sonos.com/en/support