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geoffrey r barker
Contributor I
Jun 27, 2014 1:25 PM UTC

How do I change the e mail address on my sonos account

Add an e mail address to sonos account
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    3 replies

    Dominique Z
    Dominique Z
    Retired Sonos Staff
    Jul 2, 2014 11:53 PM UTC
    Hello Geoffrey,

    You can log into your account online via our website and change your email by hitting "edit" at the bottom of the screen. 

    Please let me know if you run into any issues with this. 
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    hes100
    Contributor I
    Jun 22, 2017 6:57 PM UTC
    If you have none of the account info, how then, are you able to set up for a new user....factory resetting?
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    jgatie
    jgatie
    Jun 22, 2017 7:52 PM UTC
    If you have none of the account info, how then, are you able to set up for a new user....factory resetting?


    I forgot my password and no longer have access to my account's email, can I change the Sonos account my players are linked to?
    Yes. You can transfer the account your Sonos system is registered and linked to.

    Using the Sonos app for iOS or Android: Settings > Advanced Settings > System Registration > Change Sonos Account.
    Using the Sonos app on Mac or PC: Select Help > Sonos System Registration > Change Sonos Account


    https://sonos.custhelp.com/app/answers/detail/a_id/4136
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