Avid Contributor I

How change from wired to wireless with only a single Play1?

Forum|Forum|4 years ago
June 8, 2022
26 replies
1492 views

All my Sonos devices but a Play1 are in storage since we are moving.

I initially connected the Play1 wireless at the airbnb we were at to the wireless network just fine, but it was intermittent due to a weak signal so tried to connect to the other available network but could not.

I got a wireless extender for a stronger signal, but I am still unable to move it to another primary wireless network or to an extended wireless network, or even to the original wireless network.

I can run fine only if I plug the Play1 into the enet port on the wireless extender.

If I use Sonos2 to ‘Manage Networks/Update Networks’ and say YES when asked to add a trusted network, then hit ‘Find System’ I am prompted again to make sure all products are powered on and to ‘Find System’ again, but nothing is ever found.

Is there any other way to change the old wireless network to a new wireless network? Even if I set the S2 app to the old wireless network it no longer works. Since I only have the one Play1 at present, I would prefer to not factory reset the Play1 and lose all my data. Seems if I’m working hardwired, there should be some means to change the wireless settings! Any suggestions? Thanks, Dave

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Ken_Griffiths

WAP#1 is a Cradelpoint using U.S. Cellular

WAP#2 is HughesNet satellite.

No exenders.

My Android Sonos V2 app and Play:1 are both on WAP#1 w/ a decent -66 dBm signal and work fine.

Sonos “Settings/Update Networks/Yes (add or change network)/Find system” searches and then goes back to Find System again w/o having found anything. Should it not be able to find its own system? Sitting right next to the speaker. Location and BT on.

Switching the V2 app to the WAP#2 network, then duplicating the above scenario, leaving the speaker on WAP#1, the app initially said “Update your network settings”, then later when I tried again said “Unable to find your Sonos system”, but both times got the same results; Find System finds nothing and asks you to find the system again after turning the products on. The Play:1 is on, and usable from the app.

Got to be doing something wrong...

The attached shows the screens I see (I’m using an iPad in this instance) … hope that assists.

M

mushroomhunterAuthor

Avid Contributor I

I have seen some of those in the past but not now. Even a while ago I would select the offered system and it would still loop back to Find system again. I think it has something to do with only a single Play:1

Ken_Griffiths

Make sure you’re using the latest Sonos App too perhaps, as there was an update on the 21st June.. although I’m not sure that will make a difference.

The above screenshots were taken less than 20 minutes ago, so the App and Play:1 are working okay with the current software. It should let you add the nearby ‘trusted network’. On selecting the new WiFi network you will be prompted to enter its password - once the speaker switches, you then connect your mobile to the new network and that’s it.

You might just need to close/reopen the App, but usually it just finds the speaker, when the mobile switches to the same (new) WiFi network.

Ken_Griffiths

Do you not have a network cable to hand? That makes things even easier if you wire the Play:1 to the ‘new’ network instead and enter the WiFi credentials whilst it’s cabled (using ‘update networks’). Then just uncable it.

Ken_Griffiths

Make sure there’s nothing on the phone/controller device blocking it finding your system, eg. antivirus, firewall, VPN etc.

M

mushroomhunterAuthor

Avid Contributor I

Ken,

I just installed the latest Android V2 app, have a cable but no physical access to the WAP/router, no VPN, AV, firewall on my phone. And have seen dialogs with the speaker and another Sonos system show up once but now neither show though the speaker is working fine w/ my app.

Think I will take ratty’s advice and get a travel router. Then I can reset once and hopefully be done w/ this. Thx for your help!

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