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Cheezy2
Avid Contributor III
October 6, 2017

Hate this new app 8.0

  • October 6, 2017
  • 90 replies
  • 4970 views
Just trying this new app on both android tablet and iPad. Still boring but now more difficult to use. Not intuitive or user friendly.
I didn't like the app before now I hate it more. SONOS you need to get better app designers. This app is the only thing that would put me off recommending sonos to all friends and family. HORRIBLE,HORRIBLE HORRIBLE. BORING colours, BORING design, BORING LAYOUT.
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90 replies

Lyricist I
October 14, 2017
New iPhone version is awful....so bad it prompted me to leave my first complaint of any app ever. Does anyone work on ui ux over there? Two weeks in and still can’t figure out how to use it. The old saying “if it ain’t broke don’t fix it” applies here. And to the converse, since it’s now broke please fix it.
Contributor I
October 15, 2017
I agree. I think the new UI is a huge step bacwkard. I have a large system, that is pushing the limits to the number of units. It is complicated to operate and move across the system. Any good 3rd party apps we could switch to?
Enthusiast II
October 15, 2017
Still on 7.4 here and don't know what to do!, I have a new Play 1 to add so presumably this will force an update to 8.0..

Wife has just got over the price of my Playbar, 2 Play 1's and Sub. She likes the 7.4 so might be shooting myself in the foot going to 8.0..


Do not update-I repeat-DO NOT upgrade.unless, that is, you want software that is more complicated then the previous. It is horrible. You will have marriage trouble if you have a misses with 8.0
Enthusiast II
October 15, 2017
I also have 19 Sonos and regret updating. I do wish I was in the position you are in-still being in the old software 😞
Virtuoso
October 15, 2017
Still on 7.4 here and don't know what to do!, I have a new Play 1 to add so presumably this will force an update to 8.0..

Wife has just got over the price of my Playbar, 2 Play 1's and Sub. She likes the 7.4 so might be shooting myself in the foot going to 8.0..


Do not update-I repeat-DO NOT upgrade.unless, that is, you want software that is more complicated then the previous. It is horrible. You will have marriage trouble if you have a misses with 8.0


I had a forced update when adding a new Play1 this morning.

Reading all these posts and thinking to myself "it can't really be that bad", well it deffinitely is!.

My Sonos page is just badly laid out with very poor use of screen, everything is now another swipe or two or three away from where it was before..

Think the wife is still on 7.4, I've found the APK so will see what happens later, hopefully won't brick the whole lot.

Just can't understand why Sonos thought this was an improvement, wonder if anybody actually used it or if they just got carried away with shiny big icons..
Lyricist II
October 15, 2017
Agreed! Please change or revert back. Or give us the option for an easy reinstall of old version
Prodigy II
October 15, 2017
New iPhone version is awful....so bad it prompted me to leave my first complaint of any app ever. Does anyone work on ui ux over there? Two weeks in and still can’t figure out how to use it. The old saying “if it ain’t broke don’t fix it” applies here. And to the converse, since it’s now broke please fix it.

Never buy a new tv. You will never work out how to use the remote.
Prodigy II
October 15, 2017
I agree. I think the new UI is a huge step bacwkard. I have a large system, that is pushing the limits to the number of units. It is complicated to operate and move across the system. Any good 3rd party apps we could switch to?

Why is it complcat d.
There is always a trend of complaint but no back up of why. Some complaints are resolved by simply looking at the screen. Erm...well set out, quite intuitive etc. It is different though. Does different mean rubbish. Odd that exactly the same sentiments were expressed with the previous update. Different ergo rubbish.
Prodigy II
October 15, 2017
Still on 7.4 here and don't know what to do!, I have a new Play 1 to add so presumably this will force an update to 8.0..

Wife has just got over the price of my Playbar, 2 Play 1's and Sub. She likes the 7.4 so might be shooting myself in the foot going to 8.0..


Do not update-I repeat-DO NOT upgrade.unless, that is, you want software that is more complicated then the previous. It is horrible. You will have marriage trouble if you have a misses with 8.0


I had a forced update when adding a new Play1 this morning.

Reading all these posts and thinking to myself "it can't really be that bad", well it deffinitely is!.

My Sonos page is just badly laid out with very poor use of screen, everything is now another swipe or two or three away from where it was before..

Think the wife is still on 7.4, I've found the APK so will see what happens later, hopefully won't brick the whole lot.

Just can't understand why Sonos thought this was an improvement, wonder if anybody actually used it or if they just got carried away with shiny big icons..


Yep. It may be in a different place. So what?
Prodigy II
October 15, 2017
Agreed! Please change or revert back. Or give us the option for an easy reinstall of old version

I agree. Take away the Alexa integration...it’s different and therefore complete rubbish.