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Cheezy2
Cheezy2
Avid Contributor III
October 6, 2017

Hate this new app 8.0

  • October 6, 2017
  • 90 replies
  • 4970 views
Just trying this new app on both android tablet and iPad. Still boring but now more difficult to use. Not intuitive or user friendly.
I didn't like the app before now I hate it more. SONOS you need to get better app designers. This app is the only thing that would put me off recommending sonos to all friends and family. HORRIBLE,HORRIBLE HORRIBLE. BORING colours, BORING design, BORING LAYOUT.
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    90 replies

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    yutzaclutz
    Lyricist I
    October 8, 2017
    This is SO awful. Horrible workflow. Just garbage. Totally disappointed.
      Joe_27
      Contributor I
      October 10, 2017
      It needs to be simply, compact, intuitive and fast. The new app is none if these.
        Mike Ellerton H
        Lyricist I
        October 11, 2017
        Fully agree. I have been using Sonos for over 10 years. I have 6 rooms and have been through all the different controllers and device apps but this is by far the worst user experience. The layout is appalling, the workflow is so bad I get cross everytime I use it. It's the most unfriendly app I have ever used. Why can you not follow the same design as most app developers where simple things like back equals back. So often I hit back only to return to my phone's home screen. If I wanted to go home I would have pressed home. Please please please listen to your customers and invest in a decent app UX team.
          Troykm
          Avid Contributor I
          October 11, 2017
          Wow so much hate. I actually like it. It’s much faster for me than the old app. Better layout. Yes a dark theme would be nice though. But I don’t get all this hate.
            upstatemike
            October 11, 2017
            Been a lot said on this topic... is there a place where I can preview the screens before upgrading? The 28 second video doesn't convey much but there must be a place where I can see a photo of each new screen and menu?
            Local music library with carefully constructed playlists - no shuffling!, Integration with Homeseer Automation, No touch screen devices, No streaming services, No Apple products ever
            jgatie
            jgatie
            October 11, 2017
            Been a lot said on this topic... is there a place where I can preview the screens before upgrading? The 28 second video doesn't convey much but there must be a place where I can see a photo of each new screen and menu?

            Why bother? Have you ever liked one thing about a UI upgrade since 4.x (or was it before that? 3.x?)

            Serious question.

            And no, there is not a comprehensive place where you can view every new screen and menu. If you can't get the gist of the new UI from the various videos, I don't know what to say. Though I do think you put way too much sturm and drang into a mere UI change.
            upstatemike
            October 11, 2017


            Why bother? Have you ever liked one thing about a UI upgrade since 4.x (or was it before that? 3.x?)

            Serious question.

            And no, there is not a comprehensive place where you can view every new screen and menu. If you can't get the gist of the new UI from the various videos, I don't know what to say. Though I do think you put way too much sturm and drang into a mere UI change.

            I'm not among those who have been posting stressfully for the past week about the new UI. I was just curious if there was a good way to preview it to see what all the fuss is about. As long as the PC app is the same it won't affect me and I'm not going to give Sonos grief over UI changes on devices that I don't even use for Sonos control anyway.
            Local music library with carefully constructed playlists - no shuffling!, Integration with Homeseer Automation, No touch screen devices, No streaming services, No Apple products ever
            BoredofBalham
            Prodigy II
            October 11, 2017
            I rarely get bothered by changes to software, but this ver8 is, on first look, a really retrograde step.White background a matter of taste (and it will use batteries quicker... it's really BRIGHT!) but Why oh Why do we have to have such big icons in the My Sonos page? Have to scroll down and across to even get to see lists.. ridiculous "design"! Have lists please so we can see what's what on one page without having to search the page first.
            I note that the Ver8 for MacOS (Sierra) looks like the old controller Ver 7 and before... much better>..DON"T CHANGE IT!!!!!!!

            Look at the screen!!!!

            See all
            Edit
            Ryan S
            Ryan S
            Retired Sonos Staff
            October 11, 2017
            There are some good screenshots and descriptions on the product guide page here.

            Also, I think the blog post has a lot of great material for that too.
            Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
            upstatemike
            October 11, 2017
            Thanks, I'll have a look at those.
            Local music library with carefully constructed playlists - no shuffling!, Integration with Homeseer Automation, No touch screen devices, No streaming services, No Apple products ever
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