Has any posting here EVER produced anything ?

Airplay connected to a line-in support is NOT Airplay !!!! And how many SONOS devices have line-in ? And line-in is analogue.

My £80 Apple TV has Airplay (obviously). Using an analogue output from an Airplay receiver which is then connected to an analogue input of a SONOS device (which most don't have anyway) is NOT Airplay !!!!

No one is arguing this. You are replying to a thread that was abandoned years ago due to ask.Sonos. Complaints about Airplay should take place over there.:rolleyes:

Hahaha, this thread is the greatest "screw you" to a snarky-assed question in history.

The point in the OP remains. I am a relatively recent one to join SONOS and I find that almost every time I think of a feature that I would really like, such as sorting SONOS playlists, it has been requested for 4 years or more.

This is not responsive customer service.

They need more competition. The concept is great, but the implementation is poor. Adding new services is certainly good, but work on basic features in the system as well. These products are not cheap!

Sorting has been around for a VERY long time on computers. How could it not be a part of SONOS, for example?

I will second that, their phone service is fantastic, even when its my router problems they have gone out of their way to fix it. Without phone support i would be stuffed.

Support is different than having solid features in the software. They have to help you get things setup or you will return (in many cases at least) what you have purchased.

They can continue ignoring feature requests since those will mostly not have people leave and thus cost them money.

The point in the OP remains. I am a relatively recent one to join SONOS and I find that almost every time I think of a feature that I would really like, such as sorting SONOS playlists, it has been requested for 4 years or more.
As pointed out earlier, this thread has largely been superseded by the activity over at ask.sonos.com the last couple of years.

As it happens the thread on ask.sonos for sorting Sonos Playlists has attracted only 44 'likes' to date, which hardly makes it one of the most popular to say the least.

I would have responded to this sooner, but when I forgot my password, the link I was sent brought me right back to the login page.

As pointed out earlier, this thread has largely been superseded by the activity over at ask.sonos.com the last couple of years.

As it happens the thread on ask.sonos for sorting Sonos Playlists has attracted only 44 'likes' to date, which hardly makes it one of the most popular to say the least.

It is quite possible that only a limit number of people can find it there.

Having two support areas is not a good way of doing business.

Adding a sort feature is a no brainer feature, no matter how many happen to "like" it when noted. Few lists in operational software products are not sortable in this day and age.

It is quite possible that only a limit number of people can find it there.


Considering there is no direct link to this forum from the Sonos Support page, I would suggest that the opposite is true. That is, most people would find it at ask.Sonos before they ever find it here.


Having two support areas is not a good way of doing business.


Correction, Sonos has multiple support areas. There's here (user support), ask.sonos (Support staff support), FAQ support, phone support, e-mail support, video support, Online Users Guides, etc. IMHO, giving people a multiple number of ways to seek out support is a great way of doing business.


Adding a sort feature is a no brainer feature, no matter how many happen to "like" it when noted. Few lists in operational software products are not sortable in this day and age.


As a working Software Engineer for 20+ years, if I had a dollar for every time some user stated something was a "no brainer", I'd have retired 10 years ago. Simple fact: Unless you know the architecture, stating something is a "no brainer" will more likely end up describing yourself than it describes the difficulty of the task

Few lists in operational software products are not sortable in this day and age.

I disagree. Perhaps I hang out in different areas, but in my experience relatively few programs offer an easy sort option -- especially phone and pad based applications.

That said, I would appreciate a SONOS sort function.

Updated

Please don't dig these old posts up.
Iam now worried why the op jurium , has not come back after 2 years, like he promised ;O))