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simonscientist
Contributor I
Dec 12, 2017 11:34 AM UTC
Question

grouped alarm not working

Folks, I see postings but no resolution to this and I haven't had any responses from the wise people at Sonos that aid but does anyone have an issue with grouped alarms with 8.2. Essentially when setting an alarm there is an option to turn on a "grouped room" switch. however this doesn't work (only the primary room plays the music, I have to regroup manually) and when I edit the alarm the button does not reflect my prior selection to group alarms. Is there something I am missing? I have about 11 different Sonos devices on the same network.
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    11 replies

    simonscientistAuthor
    Contributor I
    Dec 12, 2017 11:38 AM UTC
    oh this is running 8.2.1 controlled either with a Mac laptop, IOS or Android Oreo.
    S
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    sonos_2233
    Lyricist I
    Dec 14, 2017 6:05 PM UTC
    Also having the same problem...it is very frustrating that this stopped working!
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    Space Cowboy
    Lyricist II
    Jan 8, 2018 3:26 AM UTC
    Same problem here... IOS controller appears to save the setting, but not Mac version.
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    Space Cowboy
    Lyricist II
    Jan 8, 2018 1:45 PM UTC
    I confirmed this morning that grouped room alarm works when I set it using my iPhone, but not using the controller app on the Mac. On the Mac, when you check the correct setting and save the alarm, then re-open it, you can see the box is no longer checked. I have not tried on a PC yet. No sure if just looking at the alarm from the Mac erases the correct setting, but try doing it from your smartphone.
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    Space Cowboy
    Lyricist II
    Jan 9, 2018 2:43 AM UTC
    I tried the Windows controller and it appears to work. I will confirm when my morning alarm goes off. So far, its just the Mac controller that fails to set the 'include grouped rooms' attribute properly.
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    Ryan S
    Ryan S
    Retired Sonos Staff
    Jan 9, 2018 3:02 AM UTC
    As Space Cowboy noticed, it's just with the Mac controller right now. We're looking into it at the moment. The setting should work fine with any other controller.
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    simonscientistAuthor
    Contributor I
    Jan 10, 2018 11:23 AM UTC
    are you sure, while it will work in iOS I don't seem to be able to make it work on an android phone either...
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    simonscientistAuthor
    Contributor I
    Jan 10, 2018 11:24 AM UTC
    as a truly "democratic" household... half of the phones (iPhones only) and half the computers (WinX) can control.. Android and Mac devices won't work
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      Ryan S
      Ryan S
      Retired Sonos Staff
      Jan 23, 2018 5:50 PM UTC
      With Sonos version 8.3 this issue should be fixed. Can you please update all of your devices to this version and test out the include grouped rooms option?
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      Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.
      lpwise
      Contributor I
      Jan 31, 2018 3:37 AM UTC
      Still not working for me on my iPad Air and software version 8.3.1
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