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Contributor I
December 10, 2016

Google Wifi and iOS Controller

  • December 10, 2016
  • 13 replies
  • 3371 views
Hello.

Today I swapped out my netgear router for a new Google Wifi system. I kept the network name the same. Every other network device in the house worked correctly with no changes. The Sonos controller on my mac works fine, as does my old touchscreen sonos controller, and so does the Sonos App on my android phone. However, none of my Ios devices (ipad or iphoe) work. It can not find the system and when I hit the buttons for it to connect it doesn't do anything. The android device found the system immediately with no issues. It feels like this is an Ios issue and not a sonos network issue, but looking for help. Thanks.
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    13 replies

    Contributor II
    October 21, 2017
    I’m in a similar boat. I have the ancient Zone Bridge and Zone Player S5.

    Previous setup:
    - Cable Modem
    - Netgear WNDR3700 router directly connected to cable modem
    - Zone Bridge directly connected to router
    - S5 wirelessly connected to home network

    New setup:
    - Cable modem
    - TP-Link 8-port gigabit switch directly connected to cable modem
    - Google WiFi mesh system, base unit directly connected to switch
    - Zone Bridge directly connected to switch
    - S5 cannot connect to new network

    Any ideas? Will these old components still work with Google WiFi?

    Gosh - it would be such a shame to just HAVE to upgrade. :D

    Thanks!
    Patrick
    October 21, 2017
    I don't think age of components is relevant. Try wiring the Google base to the modem, switch to the base unit, Bridge to the switch? At the moment the Bridge is on the WAN side of your network so I don't see how that could work
    Lyricist I
    December 8, 2018
    I'm having issue with this too, tried using the controller on WIndows 10 PC as well as my iPhone. I have a CONNECT wired to my router (Mikrotik), and Google mesh wifi with 3 APs, one of which is wired to the same router as the CONNECT. I managed to get the CONNECT working via ethernet. Do I need to also wire my PLAY3 to ethernet to set it up?

    So far trying to set it up over Wifi fails form the PC or iPhone controller, and I want it to stream via Wifi… The controllers never see the PLAY3 when I hit the button to trigger discovery... The problem may be the PLAY3 is trying to use an old wifi network I had prior to the Google APs.