getting sonos desktop controller has stopped working on windows 7 64bit

4 replies
540 views
Translate All

hi like the title says. anyway to make it work? ive tried to restart my PC but its still not working. thanks.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

H

hideNseekAuthor

Contributor I

can anyone help at all? im sure im not the only one having this issue.

Translate

Jeff S

Retired Sonos Staff

hi like the title says. anyway to make it work? ive tried to restart my PC but its still not working. thanks.

Hi hideNseek,

Please check your computer's firewall and antivirus settings to make sure they're configured for Sonos, here's how.

Let me know how it goes.

Translate

Help others find useful content by clicking the like button and selecting the best answer to your question.

H

hideNseekAuthor

Contributor I

i tried what you told me and its still saying the same thing. any other solution?

Translate

Jeff S

Retired Sonos Staff

i tried what you told me and its still saying the same thing. any other solution?

Hi hideNseek,

It looks like your case has been escalated to our tier 2 team. They should be able to help get your desktop controller app working. Let me know if you have any questions.

Translate

Help others find useful content by clicking the like button and selecting the best answer to your question.

Sign up

Login to the community