Forced Updates

I fully agree. You are constantly nagged to update your apps and the equipment. Whenever you come back to one of your places you can never just turn on music - you have to wait several minutes to turn on music. IT IS SUCH A PAIN. And there is actually nothing new or useful. I bought Sonos to play my own libraries and now Spotify and radio. I don't need other features and what other features is there really ? The new GUI is just confusing and no improvement at all. Come on Sonos. It is not user friendly with all those updates.

If you turn off auto updates in settings you will only be forced if adding new equipment.

If you turn off auto updates in settings you will only be forced if adding new equipment. That's not true. After a while an out of date app will not do anything until it's updated.

If you turn off auto updates in settings you will only be forced if adding new equipment. That's not true. After a while an out of date app will not do anything until it's updated.

Yes, but if it's the frequency of updates the OP is bothered about then that will minimise them. If the OP doesnt ever want to update his equipment ever again then he might want to think about buying something that doesnt require an app (FM radio, turntable, gramaphone etc..).

That would be 1-2 years before ever had issue where needed forced update.

If you turn off auto updates in settings you will only be forced if adding new equipment. That's not true. After a while an out of date app will not do anything until it's updated.

It is absolutely true. Turn off update alerts and turn off auto updates on the mobile devices and you never have to update again. Of course, eventually services will be rendered useless due to API changes, but there are users who still ran 4.0 as recently as last year. The key is to run the same version on both hardware and apps.

Then just make sure you don't accidentally manually update the app either... that "Update All" link/button can do you in then if you have lots of other apps that need to be updated!

And as Chris mentioned, the purchase of a new speaker may also then require you to update.

This is a lesson to all of us about hardware-software lock-in, unfortunately. If you contact your AG you can probably get a refund pretty quickly unlike customers with older (but was working perfectly) hardware.

Sonos forced updates. I do not want updates. I bought the equipment, It is mine to use. I should not be forced to update the software, especially with such poor reviews of of the current software. I have contacted Sonos customer service with no resolution other than I must update. I will sell my Sonos equipment before I am forced to update and move to another platform, probably bluetooth. If I do not get a satisfactory resolution I will contact the Attorney Generals Office for Consumer Protection in my state regarding this issue. Do away with the forced updates or give me a refund on my equipment.


Hmmmmm, I've thought of replacing everything, and the Denon system looks really good, but I had not thought about contacting consumer affairs. Brilliant! I'm as fed up as you are and I share your every sentiment.

If you turn off auto updates in settings you will only be forced if adding new equipment.

This should not be the case. This has caused me the most problems in the past.

If I bring a new controller onto the network, or if one accidentally connects to my network, it updates all the speakers. And there is no way that i know of to go back. Same with adding a speaker --- unless I firewall it, it will see an update and then won't join the network unless I let it update. Now I have to update EVERYTHING.

I don't have time for this. I. Just. don't. have. time. for. this.

It should not be this way. It's my gear. If I want to keep from updating to a new version of code, for any reason, that is my right. It's my equipment and it's my network. The way Sonos does updates causes more problems than it solves.