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ronlcart
Contributor I
January 14, 2020

Forced Software Updates.

  • January 14, 2020
  • 16 replies
  • 559 views

I can’t believe that Sonos can’t support older OS’s a little more. Using my two year old Onkyo Music Player with services and I can not even change the user name and passwords to my music services like SiriusXM. I am forced to update even though the older software works fine.  I wonder how long before I can not even play Sonos on my Music Player? I have it set up at work. I was planning on setting up Sonos for my home. Now I will be looking for something a little more user friendly.

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    16 replies

    melvimbe
    melvimbe
    January 14, 2020

    I can’t believe that Sonos can’t support older OS’s a little more. Using my two year old Onkyo Music Player with services and I can not even change the user name and passwords to my music services like SiriusXM. I am forced to update even though the older software works fine.  I wonder how long before I can not even play Sonos on my Music Player? I have it set up at work. I was planning on setting up Sonos for my home. Now I will be looking for something a little more user friendly.

     

    While the device may be 2 years old to you, the OS on the device may have been around a lot longer than that.  It does seem to be somewhat of a trend lately to see current model devices built on older android versions.  Unfortunately, when Google drops support for these older OS, Sonos is pretty much going to follow support and drop, or reduce support as well.

     

    This is not just a Sonos thing, but pretty standard for industry.  In your search for something more user friendly, I would keep that in mind.

    Danny
    castalla
    Local Superstar
    January 14, 2020

    It’s infuriating!   User-friendly systems offer a choice about updating, and certainly don’t add the reminder to the main menu! 

    It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
    jgatie
    jgatie
    January 14, 2020

    It’s infuriating!   User-friendly systems offer a choice about updating, and certainly don’t add the reminder to the main menu! 

     

    Is the reminder so all powerful that you cannot resist doing the update? Just because the reminder is there doesn’t mean you have to update, so you actually do have a choice.  

    castalla
    Local Superstar
    January 14, 2020

    True - but it just looks amateurish & sloppy interface design …. 

    It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
    jgatie
    jgatie
    January 14, 2020

    True - but it just looks amateurish & sloppy interface design …. 

     

    Not if someone actually wants the updates.  For those who don’t, turn off reminders.

    Now you are going to tell me you have turned them off, and you still get them, and I’m going to tell you someone had to either update the app, or update firmware for that to happen.  Then you are going to say something like “I don’t think so”, until the next time it happens, and you will ignore all that was said before and come back in with the same complaint.

    Rinse, lather, repeat. :rolling_eyes:

    castalla
    Local Superstar
    January 14, 2020

    True - but it just looks amateurish & sloppy interface design …. 

     

    Not if someone actually wants the updates.  For those who don’t, turn off reminders.

    Now you are going to tell me you have turned them off, and you still get them, and I’m going to tell you someone had to either update the app, or update firmware for that to happen.  Then you are going to say something like “I don’t think so”, until the next time it happens, and you will ignore all that was said before and come back in with the same complaint.

    Rinse, lather, repeat. :rolling_eyes:

    Exactly - there’s no way to turn off updates for the CR200.  

    It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
    jgatie
    jgatie
    January 14, 2020

    Exactly - there’s no way to turn off updates for the CR200.  

     

     

    Correction, there is no way to turn off update reminders for the CR200, updates you can turn off by simply not choosing to do them.

     

    castalla
    Local Superstar
    January 14, 2020

    Pedantically correct … you know what I meant.

    It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
    jgatie
    jgatie
    January 14, 2020

    Pedantically correct … you know what I meant.

     

    Not pedantically anything.  The thread claims updates are “forced” when they are nothing of the sort.  You have a choice to apply updates, and nothing you choose can be described as forced.  Does Sonos try to recommend updates?  Sure, but they are most certainly not forced.  

    Just because your apparent OCD won’t allow you to ignore the reminder doesn’t mean the updates are forced.

    castalla
    Local Superstar
    January 14, 2020

    I object to your engaging in cod-psychiatry.   You really can be obnoxious in your attitude to others.

     

    It's the courageous bee's knees - all 6 🐝🐝🐝🐝🐝🐝. - - - - - Make Sonos Great Again - - - - -
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