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Garry H
Contributor I
October 9, 2018
Answered

Fixed Volume setting no longer available

  • October 9, 2018
  • 7 replies
  • 3069 views
I have a Sonos Connect.
Version: 9.2 (build 46357250)
Hardware Version: 1.16.5.5-2
Series ID: P100

Previously I've been able to change the volume output setting between fixed and variable. This is no longer available in Preferences. Does anybody know where to find it?
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Best answer by MikeV
What controller are you using? Win/Mac or Android/iOS?

If you're using the desktop controller on a computer, today's update removes a good number of settings from the controller, requiring the use of an Android or iOS device in order to adjust those settings. It's possible that the "Fixed" volume setting for the Connect is among the settings that was moved. Unfortunately, my Connect has been moved to my parents' house for their turntable, so I don't have a way to check myself.

7 replies

MikeV
MikeVAnswer
October 9, 2018
What controller are you using? Win/Mac or Android/iOS?

If you're using the desktop controller on a computer, today's update removes a good number of settings from the controller, requiring the use of an Android or iOS device in order to adjust those settings. It's possible that the "Fixed" volume setting for the Connect is among the settings that was moved. Unfortunately, my Connect has been moved to my parents' house for their turntable, so I don't have a way to check myself.
The S in IOT stands for Security.
    Garry HAuthor
    Contributor I
    October 10, 2018
    Thanks Mike V. You've answered my question. I found all the missing advanced settings on the iOS app after logging into Sonos via Room settings, but ...

    The question is WHY only make them accessible this way?? Why not also from a desktop Controller app, especially if this setting choice is apparently now saved "elsewhere" (after the requirement to log in and stay logged in on the iOS app)? What information is Sonos now gathering if I must stay logged in?

    Sorry, lots more questions, but that's my knee-jerk reaction when simplicity gives way to inexplicable convolution.
    MikeV
    MikeV
    October 11, 2018
    All I'm going to do to respond to this is point you to this topic that's a couple weeks old announcing the changes that have been made to the Desktop controller with this update...

    https://en.community.sonos.com/announcements-228985/updates-to-the-desktop-controller-coming-soon-6813300

    Personally, I feel the same as many others and am not happy about the changes Sonos has made. But I've expressed this to them many times over, publicly and privately, but Sonos is gonna do what they're gonna do... and this was something they were determined to do, despite all the negative sentiment myself and others have expressed about the changes.
    The S in IOT stands for Security.
      Garry HAuthor
      Contributor I
      October 11, 2018
      Thanks MikeV for pointing me to that article. I think they've made a strategic mistake.
        disappointed
        Trending Lyricist I
        October 14, 2018
        Do not have connect but have a large number of Sonos components. Cannot adjust the volume of some...not all of the speakers after this most recent update on my main windows based desktop. Which ones are locked is variable depending upon how I group them. This has got to be a bug because no one in management would be so misguided as to drop the ability to adjust the volume of any speaker from any platform.
        Oboe
        Avid Contributor III
        October 14, 2018
        "This has got to be a bug because no one in management would be so misguided as to drop the ability to adjust the volume of any speaker from any platform." Do you want to bet on how misguided the changes were??
        disappointed
        Trending Lyricist I
        October 14, 2018
        I neglected to add a snapshot of my desktop sonos app showing the "dead" speakers. Here it is
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