Contributor I

Question

error installing windows controller

Forum|Forum|13 years ago
March 4, 2013
22 replies
3786 views

The installer runs fine then when I go to open the Sonos desktop controller on my PC it come up with 3 error messages as follows: "To run this application, you first must install one of the following versions of the .NET Framework: v4.0.30319 Contact your application publisher for instructions about obtaining the appropriate version of .NET Framework" I click OK, the same message appears then I get a further message saying "Unable to load pcdcr.dll. Please re-install". I have tried a full re-install but get the same message. I am running Vista SP1. Help!

Windows controller

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

C

Cole_1

Contributor I

I've also this problem.
I reported to Sonos Spain and waiting for and answer.

King regards.

Has there been any update on this problem? I have the same issue and have not been able to get an answer yet.

S

stuefi

Lyricist III

now its 2016 and i'm still get that error using windows 10. any solution?
the support that contacted me was very unhelpful...sonos, really?

Jeff S

Retired Sonos Staff

now its 2016 and i'm still get that error using windows 10. any solution?
the support that contacted me was very unhelpful...sonos, really?

Hi Stuefi,

Are you trying to install the most recent version of the Sonos app? If not, you can find it here. If you have the most up to date version, please reply with the full text of the error message you see when you try to install the Sonos app.

Windows 10 has the .Net framework built in now, so the specific error message should help.

Help others find useful content by clicking the like button and selecting the best answer to your question.

rydda

Lyricist II

Hi

I have the same problem. It started after a windows update october.

The installation works fine but when I try to open the controller it goes wrong.
This is the message that comes up
"Unable to load pcdcr.dll. Please reinstall"

Regards
Erik

Chris N

Retired Sonos Staff

In the past, the error “unable to load pcdcr.dll” was caused by the operating system being out of date for the newer Sonos app. It’d be worth first checking for any updates for the Windows OS, uninstalling the Sonos application from the computer using the “add or remove programs” from the Control Panel and then download the newest Sonos app here.

If using a fresh installation of the Sonos app still gives the same error, then it’d be best to work with a live technician to help gather more information. Our support number can be found here.

rydda

Lyricist II

Hi

I have solved the problem with help from this website:

http://freewisdoms.com/how-to-fix-0xc000007b-application-error/3/

Regards

T

Tino

Lyricist I

newest version of Windows 10, newest Sonos Windows App, same problem: Unable to load pcdcr.dll. Please re-install.:@

rydda

Lyricist II

newest version of Windows 10, newest Sonos Windows App, same problem: Unable to load pcdcr.dll. Please re-install.:@

Read Ryddas post above and follow link, it worked fine for me.

I

iamchristinegrant

Lyricist I

Just searched and found some guides. The error can be resolved. Just have to follow some simple steps.
http://errorcodespro.com/fix-error-code-0xc000007b-windows-7-10/

J

josan

Lyricist I

Windows Update error 0x80070057 is a glitch that is very known among Windows users across the globe. This has been an epidemic to our systems and mainly the Windows XP. The bug brings many system faults along with it. It is known as the hexadecimal error number and is common in most versions of windows.Refer the guide step by step :http://www.onlyerrors.com/windows-update-error-0x80070057.html

Show more replies

Sign up

Login to the community