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Kingpirate31
Contributor I
February 11, 2018
Question

Error 1101 while updating Sonos Controller

  • February 11, 2018
  • 4 replies
  • 2809 views
I am not able to update my Sonos Controller and getting error 1101. I have tried all steps for debugging but no help. It does not let me in to controller home for accessing any options.
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    4 replies

    Airgetlam
    Airgetlam
    February 11, 2018
    Have you followed the instructions in the FAQ?

    https://sonos.custhelp.com/app/answers/detail/a_id/2393/~/error-message-when-attempting-to-update-sonos#1101
    Bruce
    Kingpirate31Author
    Contributor I
    February 11, 2018
    Yes i have followed these steps but still facing same problem
    Airgetlam
    Airgetlam
    February 11, 2018
    Ah, OK, then I'd recommend that you call Sonos to discuss the issue. They may need to remote in to your system in order to figure out what's going on.
    Bruce
    Keith N
    Keith N
    Sonos Staff
    February 14, 2018
    Hi there, Kingpirate31. Thanks for posting and welcome to the Community. If you are still having problems and haven't given us a call yet, feel free to submit a diagnostic report and please reply with the seven-digit confirmation number it gives at the end.

    Thanks!
    Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.
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