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mvandenburg
Contributor I
Jan 24, 2018 2:30 AM UTC
Answered

Desktop controller

Anyone know if f the desktop controller will see a significant update any time soon? Compared to all the updates to the app, it seems quite neglected.
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      Alan_6Answer
      Prodigy II
      Jan 24, 2018 8:41 PM UTC
      Some of the desktop "neglect" is great (eg. superior navigation / UX to the iPad, consistent terminology across all screens). Some of the neglect needs work (dated appearance). Most of the desktop app "problems" affect all official Sonos controllers (the queue / play button behaviour inconsistencies, the utter lack of song / tag info). I wish Sonos would start viewing their controllers as a single user experience, regardless of device, and then actually factor that user experience into their design.
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      Kumar
      Jan 25, 2018 12:47 AM UTC
      I wish Sonos would start viewing their controllers as a single user experience, regardless of device, and then actually factor that user experience into their design.
      Don't people that prefer working on a Mac - or any computer for that matter - to a tablet do so because it offers a different and therefore preferred user experience? Should controllers hosted on the two kinds of devices then try to force a single user experience across? Or should each take the fullest advantage of the experience offered by the host that has led to that host being preferred?
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      mvandenburgAuthor
      Contributor I
      Jan 25, 2018 4:20 AM UTC
      Don’t equate a single user experience between platforms with providing the same functionality across those platforms. You can create a unified user experience while tayloring functionality to the strengths of a platform and preferences of its user base. It seems people are more worried about changing the desktop controller because they’re afraid it will be for the worst than because they’re completely satisfied with it as is.
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      Kumar
      Jan 25, 2018 4:44 AM UTC
      There is a reason for that worry; Sonos has demonstrated over and over that in trying to fix the little things that may be improved, they break all the other things that are working just fine. And in then trying to fix those, they break something else.
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