CR100 voucher

I would call Sonos. From what I heard the cr100 had to be a active on customers system in recent months. If your is not being used you wouldn’t have been flagged (not sure if that is your case just saying what I heard as to who got emails)

You will need the full serial number off the CR-100, not just the mac address. The e-mail really doesn't say anything past "your CR-100 will quit working in a few days and has this link:

https://www.sonos.com/en-us/cr100?utm_source=owners-all&utm_medium=email&utm_content=cr100infolink-US&utm_campaign=goodbye-cr100_reminder

If you don't have the e-mail sent to you the submission form might not work for you as it appears to have coded user information in the URL.

The link in the email has bulk mailing codes. But it resolves to the one shown above by Stanley. As it happens when I received the email I clicked the link and then emailed the resolved link to myself on another computer, and I have successfully used the code; so I can confirm that you don’t need the email bulk mailing codes.

How long is it taking folks to get their vouchers once they submit the form? I submitted last Saturday and have seen no response... is this normal?

I submitted at least 4 weeks ago / probably more like 5 weeks. I haven't heard anything. Cricket's.

I submitted at least 4 weeks ago / probably more like 5 weeks. I haven't heard anything. Cricket's.

I spoke with support and they said they cannot check the status or do anything until 14 days after my submission. Sounds like they should be able to track down what is going on with yours though since it is more than 2 weeks.

I just clicked to get my voucher and it says the link has expired.... still pissed about having to ditch my beloved CR100 to be honest...

I would call support to verify you are using the correct link.

After avoiding updates myself a guest to our home accepted this bricking all my CR100s. OK I thought time to get the voucher at least. I called Sonos Support and they told me the offer expired several months ago. What?? The email they sent me telling me about the offer in April didn't mention an expiry date. Really Sonos, please tell me that your rep made a mistake and that you are trying to take care of the customers whose investments you just broke.

You'd likely be better off calling in and discussing the problem with the Sonos support folks. I don't have the old e-mails but I do remember seeing the cut-off date somewhere and yes, it is long past.

This should serve as a reminder to all the CR-100 fans out there, don't let folks on your WiFi that may brick your CR-100s! Set up a second or guest WiFi if you need to let them on line.