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Mariner
Avid Contributor I
Oct 12, 2017 4:10 PM UTC

Controller update 8.0

Worst update ever despise the control bar at bottom for setting speakers. My speaker settings usually don't change and going into the setting menu is quick and easy.

The favorite stations list, I prefer a list view not the icons. Too bad I can set and lock that preference.

Music I purchase din Google play does not show up even though I am logged into the account.

List of stations do not update in alphabetical order

This update is a mess and I will be using my Sons system far less. Heck I may even sell it on ebay or craigslist.
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    24 replies

    augustwest
    Enthusiast II
    Oct 12, 2017 4:35 PM UTC
    Yeah, not being able to have a list view is completely moronic.
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      Flattliner
      Flattliner
      Enthusiast II
      Oct 13, 2017 3:59 PM UTC
      It's appalling, the worst ever!
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      SONOS: Great hardware, terrible software.
        Chirosono
        Enthusiast II
        Oct 13, 2017 11:19 PM UTC
        Absolutely horrible update-who thought this garbage was a step forward???
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          RickInHouston1
          Trending Lyricist I
          Oct 14, 2017 12:41 AM UTC
          Agreed. Can't switch between zones. Setting you click on 'don't take'. You must select the radio dial zones several times. Very frustrating. Hate all the white!
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          I think I was the first person to buy a Sonos. At least I feel like it.
            Richvee
            Lyricist II
            Oct 14, 2017 1:02 AM UTC
            [Paste]
            Agree, this latest update feels like a real step backwards in user friendliness.
            The 'MY SONOS' tab... Use far too much space displaying content, I always have to press 'show all' button to see what I need to, so why bother with the new BIG look?!
            The 'ROOMS' tab. Again, the new layout uses to much space and makes it much more difficult to see what's playing in each room at a glance (which is surely the point?) Now only shows 3 rooms on screen, a completely unnecessary waste of space when the old layout showed much more. I would like to be able to see many more rooms/speakers.
            'SEARCH' & 'BROWSE' tabs - why are there two tabs for an almost identical function?!

            Another slight annoyance is when on the expanded playing screen... The new tabs across the bottom VANISH (on my phone) so there's barely any point having them if they're supposed to be short cuts... I still have to hit the tiny arrow in the top left corner to get anywhere!
            On a plus, the quick grouping of rooms does seems slicker/better, but overall I'm pretty unimpressed!
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              DarmBarn
              Lyricist I
              Oct 14, 2017 6:22 PM UTC
              This is less of an update and more of a major step backwards. I have SONOS products in 7 zones. Accessing and controlling individual zones has become a royal pain. Unable to select zones, having to group them with accessible zones, then remove the zones I don’t want playing... PAINFUL!

              Major misses like this, and the painful Alexa integration is leaving the door wide open for Apples new speakers which will just work. Please fix this fast, or the whole lots goes on eBay/CraigsList and I will order the new Apple speaker for every room.
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                RickInHouston1
                Trending Lyricist I
                Oct 14, 2017 6:53 PM UTC
                Air didn't just work. That ship sailed years ago. Good luck if you choose Apple over Sonos.
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                I think I was the first person to buy a Sonos. At least I feel like it.
                  Arras
                  Contributor I
                  Oct 14, 2017 7:15 PM UTC
                  Sorry for your pain but glad it's not just me.
                  Absolute disaster. Fails to connect. Drops out. Can't find anything. Starts playing an album then all the controllers decide there's nothing playing and won't connect so have to go round and turn each individual speaker off.
                  My parents were about to outfit their whole house with sonos, I've told them not to bother. Loved this product until a couple of weeks ago. Now I just want rid of it.
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                    robertdi8
                    Lyricist I
                    Oct 14, 2017 9:13 PM UTC
                    I agree, this update is a huge fail. Please revert back to the last controller. Has anyone heard any response from SONOS on this one?
                    Dave
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                      nforsans
                      Contributor I
                      Oct 14, 2017 10:30 PM UTC
                      I agree, worst update which broke what was working well. Go back to the previous version of the controller, this is a huge fail. Fails to connect half the time and drops out. I hate the new interface. Switching from a room to another doesn’t work. A HUGE FAIL
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