Connection problem specific to iPhone only

Forum|Forum|8 years ago
January 24, 2018
2 replies
631 views

I have variously 4 Sonos speakers (1s & 5s) and since upgrading my router to a Netgear Nighthawk I cannot get my iPhone SE to connect. My iPad, MacBook, iPod and PC connect seamlessly. I have gone through all the normal troubleshooting procedures and updated the Sonos software only today so all is up to date but to no avail. Deleted the app from my iPhone and reinstalled - zilch. Not a massive problem but a niggling issue which needs resolving. Couldn’t see any solutions in the forum that match this. Any ideas ?

Connection Issue

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Best answer by BobC2501

Ignore the plea for help...the combination of the Sonos software update this morning and, more importantly, restarting my iPhone appears to have restored functionality. No idea why but back in business.

B

BobC2501AuthorAnswer

Contributor I

Ignore the plea for help...the combination of the Sonos software update this morning and, more importantly, restarting my iPhone appears to have restored functionality. No idea why but back in business.

Keith N

Sonos Staff

Glad to see you are back up and running BobC2501. Should you run into any other problems, please feel free to reach back out. We are happy to help.

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