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Strysica
Contributor I
January 6, 2019
Answered

Connect with Onkyo

  • January 6, 2019
  • 15 replies
  • 2865 views
When I first set up my connect with my Sonos ready Onkyo receiver, the Sonos app would switch the inputs on the Onkyo when I selected music to play. Now it will not switch. I have to manually do it with the remote. Any idea's? Thank you.
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      Best answer by Strysica
      Thank you for your help. I figured it out. The Onkyo needed an update. All is well.

      15 replies

      Ken_Griffiths
      Ken_Griffiths
      January 6, 2019
      Here is a useful Onkyo (YouTube) video on how to set things correctly with a Sonos Connect. Perhaps see if that helps...

      https://youtu.be/gFFPJp8yFhg
        StrysicaAuthor
        Contributor I
        January 6, 2019
        Thank you for the video. That is how I set it up. Originally the Sonos app would change the Onkyo to the correct channel when I played something. Now it will not do it anymore.
        Ken_Griffiths
        Ken_Griffiths
        January 6, 2019
        Thank you for the video. That is how I set it up. Originally the Sonos app would change the Onkyo to the correct channel when I played something. Now it will not do it anymore.
        Have you perhaps tried powering off/on both devices and removing/reseating the cable connection... just to see if that 'disconnection' resolves it?
          StrysicaAuthorAnswer
          Contributor I
          January 7, 2019
          Thank you for your help. I figured it out. The Onkyo needed an update. All is well.
            Ken_Griffiths
            Ken_Griffiths
            January 7, 2019
            Thank you for your help. I figured it out. The Onkyo needed an update. All is well.
            Ah, good news. Glad you managed to sort it.
              planetalfa
              Lyricist III
              February 2, 2019
              Thank you for the video. That is how I set it up. Originally the Sonos app would change the Onkyo to the correct channel when I played something. Now it will not do it anymore.
              Have you perhaps tried powering off/on both devices and removing/reseating the cable connection... just to see if that 'disconnection' resolves it?
              I have the same issue after sonos upgrade 10.0 . I have onkyo tx-rz 730 and onkyo tx-rz-1100. Both wired with Sonos Connect. Everything worked fine until Sonos updated to 10.0 . Now onkyo doesn't switch on and choose input after pressing play button on sonos app. The receivers have latest firmware. Powering on/off doesn't help
                planetalfa
                Lyricist III
                February 20, 2019
                any support?
                Airgetlam
                Airgetlam
                February 21, 2019
                What support are you looking for?
                Bruce
                Tuomas
                Lyricist II
                March 20, 2019
                any support?

                I have exactly the same problem. Tried to factory reset the RZ730, no help there. It just keeps saying “Sonos connect could not be found” under hardware/ Sonos connect, when trying to scan for available systems.
                  Keithrocka
                  Contributor I
                  March 21, 2019
                  My new tx-rz830 onkyo receiver also says connect could not be found as well. Would love to know if it's a fix needed on the only side or Sonos. I'm thinking not Sonos cause I was just on the phone with Sonos and they said our system is running appropriately and all looks good from their end. Onkyo says it's a problem stemming from the Sonos 10.0 update. Don't know what to do next. Bought the receiver solely cause it was going to work with our Sonos system.
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