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Pete_2
Contributor I
Mar 29, 2015 9:23 PM UTC

Computer refused to let Sonos connect to it

When trying to add  Music to SONOS, I get the error "The Computer 'Pete-iMac' refused to let Sonos connect to it".

I am using the following location when I get this error:

/Users/peterellison/Music/iTunes

However, when I specify the default location of /Users/peterellison/Music, it works fine.

I need to specifically choose the iTunes folder and not the whole Music folder, since I have music production files in my Music folder, and I don't want 50,000 WAV samples being added to SONOS.

Also to note, I've tried it with my Firewall off, and I have set up my Sharing setting correctly.

In addition, my iMac is new. Previously I was running SONOS on Snow Leopard OSX without any issues. Now I'm on Yosemite OSX
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    3 replies

    Max P
    Max P
    Sonos Employee
    Apr 15, 2015 8:24 AM UTC
    Hi Pete,

    I noticed that my colleague Justin is currently assisting you (reference number 150402-001547).I’ll close this post to centralize the channel of support.

    Thanks,
    Max
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    skjgeiu3
    Lyricist I
    Feb 3, 2017 2:59 PM UTC
    Hey Pete why don't you link us to that post so other people can find a solution too.
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    skjgeiu3
    Lyricist I
    Jul 20, 2017 1:49 AM UTC
    Pete, I second the above comment, you're defeating the purpose of this forum, to help a lot of people at the same time.
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