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Contributor I
Jan 25, 2021 3:11 AM UTC

Commercials in Spotify Premium

Why am I hearing commercials listening to Spotify premium on Sonos?

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5 replies

Lead Maestro
Jan 25, 2021 3:13 AM UTC

What were you specifically listening to when you heard the ad? Was it a podcast?

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"Receive with simplicity everything that happens to you." - Rashi
Contributor I
Jan 25, 2021 3:17 AM UTC

I was listening to a music station by an artist on shuffle. Spotify Premium

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Lead Maestro
Jan 25, 2021 3:25 AM UTC

Did you recently get the Premium subscription or have you had it for awhile?

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"Receive with simplicity everything that happens to you." - Rashi
Contributor I
Jan 25, 2021 3:59 AM UTC

I've had the account for a couple of years

 

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Lead Maestro
Jan 25, 2021 4:00 AM UTC

Have you checked your account status to make sure you are still on the Premium plan?

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"Receive with simplicity everything that happens to you." - Rashi