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Contributor I
Jul 14, 2018 1:36 PM UTC

chromebook and sonos

acer chromebook 14 cb3-431 according to google this chromebook runs google apps . when i install the sonos app it will not connect to the internet even if sonos is running on my phone
i would really like to link sonos up to my chromebook as my lap top is getting old . this problem only seems to have occured after the last uodate . before i could play the radio through sonos but could not find my external hard drive ?

can any one help
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    55 replies

    Lyricist I
    Jul 31, 2018 12:12 AM UTC
    Partial Workaround: Strongly agree that it's not acceptable for Sonos to not support Chromebooks. I expect the $500 - $700 per speaker I paid to buy reasonable software support.

    However you can use the google music app - and cast to your sonos. Not many people on Google Play Music though, and I think you're limited to one speaker.
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    Stanley_4
    Grand Maestro
    Jul 31, 2018 5:59 AM UTC
    Rather than supporting a bunch of different hardware platforms why not make a web based Sonos controller? One that would work on almost any system.
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    Lyricist I
    Aug 4, 2018 5:51 AM UTC
    Same problem on my Samsung plus chromebook. Some are saying you can get Google music app to connect to Sonos. How exactly?
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    Lyricist II
    Aug 7, 2018 7:02 AM UTC
    I am having the same problem... was working fine but recently Sonos app on Chromebook can no longer find the system. Shame.
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    Aug 7, 2018 8:08 PM UTC
    I have had the same problem since the last Sonos update. Exchanged emails with three different Sonos support techs and all they replied is "Sonos is not supported on Chromebooks". I wish that I knew a way to prevent the app from installing as other non-compatible apps do. Maybe they will fix?
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    kc bob
    Contributor I
    Aug 18, 2018 4:44 AM UTC
    +1 please help correct this. The android app won't connect on Pixelbook.
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    Airgetlam
    Aug 18, 2018 3:00 PM UTC
    Note that Sonos has clearly stated that they don't support Chromebooks, so it's unlikely that they're going to "fix" this. Here's the list:

    supported OS
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    Bruce
    Headliner I
    Aug 24, 2018 9:53 AM UTC
    Bought a new Pixelbook i7 .... and Sonos ran perfectly for many weeks. Indeed was one of the reasons to buy as my other half struggles (as I do) with small screen smart phones.

    Then one Saturday night with too much wine, it stopped ... assumed was my wifi and wine consumption so grabbed the old Nexus 7 and worked a treat as it always has.

    Assumed it was a simple issue but thought would check it on the forum. Amazed to find it was so common an issue and as someone on one of the posts mentioned this is a massive and growing market, not a clever niche one based on odd tech.

    Understand the 'not supported' discussion and indeed the 'check before you buy' one but a. it worked perfectly ... so clearly it's do'able and b. it's a big big growth area so surely this needs be taken on board?
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    Enthusiast II
    Sep 8, 2018 9:14 AM UTC
    Amazed to find it was so common an issue and as someone on one of the posts mentioned this is a massive and growing market, not a clever niche one based on odd tech.

    Understand the 'not supported' discussion and indeed the 'check before you buy' one but a. it worked perfectly ... so clearly it's do'able and b. it's a big big growth area so surely this needs be taken on board?



    Chrome OS and Android are converging into a unified experience with a clear direction of travel.

    Google itself appears on the cusp of releasing a Chrome OS Pixel device that's either a 2-in-1 convertible/detachable or pure Chrome OS (dockable) tablet, with Android-running-on-ChromeOS being the UX when in tablet mode, and app developers being guided and expected to respond to this direction of travel.

    Sonos' attitude: shrug shoulders, "nothing to do with me, guv".

    Really not very impressive.
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    Paulw123
    Virtuoso
    Sep 8, 2018 9:27 AM UTC
    Same problem on my Samsung plus chromebook. Some are saying you can get Google music app to connect to Sonos. How exactly?
    For google play music to "cast to sonos" from within the GPM app, you need to have the sonos app on the same android device.
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