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CharlotteGlerup
Contributor I
January 14, 2018

Cannot install Sonos Controller on Windows10 PC

  • January 14, 2018
  • 3 replies
  • 1072 views
We can download and install controller, but cannot run program
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3 replies

Keith N
Keith N
Sonos Staff
January 15, 2018
Hi there, CharlotteGlerup. What happens when you run the program? Do you happen to get an error message? The more details we have, the better we can assist. Thanks!
Building community is like building a garden. You build the frame, till the ground, plant the seeds, feed the plants & sometimes you gotta pull the weeds.
Omaha
Contributor I
January 15, 2018
I have the same problem have talked with 5 Sonos tech's they blame Norton and:( Windows Defender. Norton checked and no problems on their end. Same with W.D. which is disabled when you use Norton! After 6 hours, have run out of cell time!! Sonos needs to get on the ball, it is their problem!!!! Wish I could download a different controller!!!
    Airgetlam
    Airgetlam
    January 28, 2019
    Post deleted. Someone is on a rant.
    Bruce
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