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Contributor I
Jan 14, 2018 4:45 PM UTC

Cannot install Sonos Controller on Windows10 PC

We can download and install controller, but cannot run program
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3 replies

Keith N
Sonos Staff
Jan 15, 2018 3:07 PM UTC
Hi there, CharlotteGlerup. What happens when you run the program? Do you happen to get an error message? The more details we have, the better we can assist. Thanks!
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Contributor I
Jan 15, 2018 6:22 PM UTC
I have the same problem have talked with 5 Sonos tech's they blame Norton and:( Windows Defender. Norton checked and no problems on their end. Same with W.D. which is disabled when you use Norton! After 6 hours, have run out of cell time!! Sonos needs to get on the ball, it is their problem!!!! Wish I could download a different controller!!!
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Airgetlam
Jan 28, 2019 10:41 PM UTC
Post deleted. Someone is on a rant.
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Bruce