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User378933
Contributor I
June 28, 2014

Cannot change name of speakers

  • June 28, 2014
  • 24 replies
  • 3920 views
Trying to change the name and it doesnt work
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    BCM
    BCM
    October 3, 2016
    What are you trying to change the names on? iPhone? Android? Tablet? Those are your devices. Desktop controller?
    ratty
    ratty
    October 3, 2016
    I assumed you were using a mobile device -- a phone or tablet. So you're using the Sonos Desktop Controller on the PC. Okay, what operating system is the PC running? And if you go to Help/About My Sonos System, what version numbers do you see for the controller itself and for the players?

    (By the way I suggest you remove your email from your last post. It could be scraped and used to send you spam.)
    Stuart_W
    Stuart_W
    World-Class Superstar
    October 3, 2016
    James - I'd remove your e-mail address if I were you.

    You can attach pictures to the forum and much better than doing it offline - after all others may well have the same issue so if you take it via mail nobody can see the resolution.

    Go into the Sonos app(program) on your desktop and under Help (I think) select "About Sonos" and check the version and make sure it is the same for the app on your desktop and all the speakers.

    If they are different (Not all 6.4.x) then you need to update.

    What OS are you running?
    Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
    Stuart_W
    Stuart_W
    World-Class Superstar
    October 3, 2016
    Snap - Do I win a prize?!
    Arc + Sub (Gen 1) + 2 x Play 1/ Stereo Play 3s/ Era 100 Stereo in Kitchen, One Stereo in Bedroom, Play 1 stereo pair in Study, Play 1in Bathroom, Sonos Move 2
      jameswoolf
      Lyricist III
      October 3, 2016
      i am trying to change the name in the SONOS system. so in the SONOS controller and in the SONOS program on the PC
      ratty
      ratty
      October 3, 2016
      Yes. What version of Windows? And check the About My Sonos System information in the controller as suggested.
      jameswoolf
      Lyricist III
      October 3, 2016
      one controller is version 6.4
      all the other connect Amps say 6.4.2
      when i press online update it says i am updated
      i dont know where to find the operating system on the PC... sorry !
      jameswoolf
      Lyricist III
      October 3, 2016
      ok running Windows XP
      ratty
      ratty
      October 3, 2016
      ok running Windows XP
      Windows XP is now only 'partially supported'. See http://www.sonos.com/software/release/6-4

      You would need to use a different controller to do set-up type tasks.
      jameswoolf
      Lyricist III
      October 3, 2016
      which controller would i need to use... it used to change the names of the rooms. i edited them in the past
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