Skip to main content
mmcd
Contributor II
December 27, 2020

cannot add new device

  • December 27, 2020
  • 14 replies
  • 1037 views

I am running the S1 and have most a fair amount of gen 2 components but am still running a gen1 amp, so I am using s1. I tried to add a new play bar but am being blocked until I upgrade my system. In reading other threads I upgraded to iOS 14.3 and have restarted my router and each Sonos component. I still cannot perform a system upgrade.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

14 replies

Show previous replies
Airgetlam
Airgetlam
December 28, 2020

Lol, no worries, sir. I was eating dinner whilst typing, so I may have been slower than normal. It would have bothered me if we’d come up with different answers, as I’d need to figure out what I missed, but since we’re in line, it’s all good. Wish I could understand exactly what is going on, though….I can’t think of any reason why an S2 existing system would block adding a device to a parallel S1 system. 

Bruce
Ken_Griffiths
Ken_Griffiths
December 28, 2020

My initial thoughts were ‘perhaps’ the playbar had an old version of the firmware and maybe needed an update that it could only get when wired to a router, rather than over the air… er … maybe?

    mmcdAuthor
    Contributor II
    December 28, 2020

    Thank you so much for all for all of your time and very detailed instructions. I will unplug the S2 devices tonight after work and try to run the update.

      mmcdAuthor
      Contributor II
      December 31, 2020

      All, thank you so much for taking the time from your days to assist me. I am up and running and was able to add the Playbar. In the end I needed to hard wire the Sonos to my router, creating the mesh network and then run the updates. I thank you all again and wish you and your families a Happy New Year and blessings in 2021

        Terms & ConditionsAccessibility statement