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Andie
Contributor I
Dec 30, 2017 10:31 PM UTC
Answered

Can't shut it off

How to shut sonos off?
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    KumarAnswer
    Dec 31, 2017 12:54 AM UTC
    You can only shut down the hardware only by pulling the mains power to it. Sonos is designed to remain always on, and moves to stand by mode automatically. No data from your plan is being consumed when you stop streaming music, even if the app remains open.

    All apps on the controller can be closed at any time as any other app can be.
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    3 replies

    AndieAuthor
    Contributor I
    Dec 30, 2017 10:41 PM UTC
    I don't mean on the speaker itself, I mean on my phone or on my computer. How do I logout? I can't find it anywhere. I hate to leave my things open when I am not using them. Do I have to leave pandora, Spotify, iHeartRadio, open all the time without loging out of them? How do I close the sonos app? How do I log out of sonos? Thank you!!! I appreciate any help
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    KumarAnswer
    Dec 31, 2017 12:54 AM UTC
    You can only shut down the hardware only by pulling the mains power to it. Sonos is designed to remain always on, and moves to stand by mode automatically. No data from your plan is being consumed when you stop streaming music, even if the app remains open.

    All apps on the controller can be closed at any time as any other app can be.
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    AndieAuthor
    Contributor I
    Dec 31, 2017 2:53 AM UTC
    Thank you so much. You have been such a great help.
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