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SSL88
Contributor I
September 10, 2020
Answered

Can't play non-UK Radio stations

  • September 10, 2020
  • 13 replies
  • 6253 views

I have a problems with TuneIn Pro and american radio station KDRADIO.com As of today I get a regional restriction error. Any idea why?

Thanks

 

Geoff

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13 replies

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kingofsquid
Contributor I
September 13, 2020

I live in the UK and for the past few days I’ve been having the same problem in not being able to stream any non-UK radio stations.  It’s been driving me crazy trying to find a resolution (rebooting routers, rebooting all my Sonos gear, etc) as my wife has been very upset at not being able to listen to her favourite American old time radio programmes.  Like others, most of our radio listening is to US and non-UK stations.  Finally, after much internet searching (including Sonos and TuneIn) I have found this thread and now understand the reason why.

However, as many others have said, this is totally unacceptable.  Sonos should have told us this was coming and offered alternatives and support - as others have said, they are quick enough to tell us to upgrade to the latest OS and sell us new gear we don’t need!

Like others I suspect, I have spent thousands of pounds over the years on building up my Sonos system and now it’s (almost) useless.  I bitterly resent having to upgrade every time I add a new piece of equipment as I’m not able to download (and re-use) any version of the OS - I had to ditch 3 perfectly serviceable CR100 controllers and now use an Amazon Fire tablet instead - but it’s not nearly as good.  I don’t need (or want) to speak to my system, or do lots of the fancy things it now supposedly does - I just want to be able to listen to internet radio stations, play CDs and records and listen to my TV through the system.  Is that too much to ask?

Come on Sonos - start listening to your (many disgruntled) customers and think about them for a change - without us you’re nothing!

Try finding the foreign TuneIn stations on MyTuner Radio which is also available on Sonos.

    controlav
    controlavAnswer
    Lead Maestro
    September 13, 2020

    Lets try and do all this on one thread: https://en.community.sonos.com/music-services-and-sources-228994/tunein-blocking-foreign-radio-stations-in-the-uk-master-thread-6848128

    Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
      muyen
      Contributor I
      September 14, 2020

      Unless I’m wrong TuneIn still works for content in your region?  I’m not sure what Sonos could be expected to do, they cannot break the law and keep this going.  Clearly this is the reason Sonos now have region added to your account and why you need a mobile to register their devices.  Without this i doubt ANY radio stations would be available.  Otherwise welcome to the steady commercialisation of the Internet.  Soon we’ll have to pay for everything and Internet Radio is just another step in that march.

      You can create your own Radio feed if you can find the URL of that station but I’m sure that will stop too in the not too distant future. :(

      Jan, I couldn’t agree with you more as you totally hit the nail on the head!!!! 

      SONOS’ primary focus should be, looking out for their customers and NOT trying to maximise profit and to keep your customer base well informed.
      I work in technology, and before a change is implemented, we notify our customers what the changes are and provide solutions to ensure that existing functionality is NOT broken.

      As great as the SONOS products are, this is a massive flaw in your operational procedures, hence would appreciate a solution to get access to international radio stations…. even if this means building a Virtual Private Network (VPN) into your SONOS App.

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