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furacaopr
Prodigy III
June 5, 2024
Answered

Bug report: Can't play Artist Top Songs on Amazon Music

  • June 5, 2024
  • 13 replies
  • 566 views

Hi @Corry P / @Jamie A  / @Sotiris C., so many issues with the new app and so many threads, that I don't know if this one has been discussed yet, so I would like to report it to be sure it’s on the backlog:

On Amazon Music I can search for an Artist and see their Top Songs folder, but there's no option to play these songs. If I click on one of these songs it plays only this one and stops.

In 16.1 and before I was able to play all songs on the Artist Top Songs, being also able to toggle shuffle and repeat. Could you add this to the bug backlog, please?

Thanks

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    Best answer by Corry P

    Hi @furacaopr 

    Thanks for your post!

    I was unable to reproduce this issue as I only have the Prime version of Amazon Music which does not allow the selection of particular tracks. In my case, I saw no tracks within Top Tracks, but did have a play button that so far has resulting in two tracks playing in succession. I have reported the issue, however. Could you please add here a screenshot or two of what you see? Thanks.

    13 replies

    Show previous replies
    JC1980
    Lyricist I
    July 13, 2024

    Same issue here. So frustrating.

    Also volume button is now very slow to respond.

    Why do you bring new updates out which haven't been fully tested to meet all required functionality?

    Not good.

    mike k22222222
    Lyricist I
    July 13, 2024

    I loved your speakers with old app.  I can tolerate new app until this bug.  You must fix the Amazon top songs bug or fire your product manager.  Otherwise, I have to sell my system to cut my losses and search for another system for my peace of mind time.

    Doug4Deb
    Lyricist I
    July 28, 2024

    Same problem here.  Can’t play all top songs for artist in Amazon, only one song at a time or songs on one album. 
    The prior version of Sonos app placed all top songs in one queue.  
    Don’t understand why an app “ upgrade” would take functionality backwards    
    FIX IMMEDIATELY PLEASE   

     

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