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realthinman1
Contributor I
Dec 15, 2023 8:42 PM UTC
Answered

Bring Back the Apple iPhone Volume Control

I miss the ability to control my sonos volume using my iPhones volume buttons.  Is the Sonos App dev team working on making this work again?  This was very useful.

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    Ken_Griffiths
    Ken_GriffithsAnswer
    Dec 15, 2023 9:03 PM UTC

    The option is still there, just play your music via (through) the phone itself using a Music ‘Player’ App to your Sonos speaker, rather than using the ‘remote control’ Sonos App.

    The Sonos App has never been a music player and the music never plays via the phone, it is sent direct from the audio source to your speakers, but you now need the music to go via the phone to change the volume using the Apple hardware volume controls. My own understanding is this is a change Apple introduced to help improve security of their iOS devices. So if you want this changed, then you need to speak to Apple.

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    12 replies

    Ken_Griffiths
    Ken_GriffithsAnswer
    Dec 15, 2023 9:03 PM UTC

    The option is still there, just play your music via (through) the phone itself using a Music ‘Player’ App to your Sonos speaker, rather than using the ‘remote control’ Sonos App.

    The Sonos App has never been a music player and the music never plays via the phone, it is sent direct from the audio source to your speakers, but you now need the music to go via the phone to change the volume using the Apple hardware volume controls. My own understanding is this is a change Apple introduced to help improve security of their iOS devices. So if you want this changed, then you need to speak to Apple.

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      doghouse1961
      Lyricist I
      Dec 22, 2023 3:47 PM UTC

      Why would I buy a Sonos product when I can’t control volume in a straight forward fashion?  Because of this, my go to for music is my bluetooth speaker.  Sound is comparable to the Sonos and it’s much easier.  Sorry, but I won’t buy another Sonos product.

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        jgatie
        jgatie
        Dec 22, 2023 4:02 PM UTC

        Why would I buy a Sonos product when I can’t control volume in a straight forward fashion?  Because of this, my go to for music is my bluetooth speaker.  Sound is comparable to the Sonos and it’s much easier.  Sorry, but I won’t buy another Sonos product.

         

        There are far more differences and use cases between Bluetooth and Sonos than the hard button volume.  They may not concern you, but they do make a difference for many, many others. 

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          PrescottGoggins
          Trending Lyricist I
          Dec 24, 2023 6:50 PM UTC

          The whole remote app excuse from sonos and their trolls here is lame.  Control your sonos through your spotify app and the iphone volume buttons work fine.  Somehow Spotify is able to accomplish everything Sonos apparently can’t figure out.  The trolls on here will respond with all the corporate talking points all day long: “its a remote” … thats simply an excuse.  Solve the problem—its why we pay you the big bucks for your product.


          The simple fact is, the Sonos s2 app is buggy and a horrible user experience.  Until someone in Sonos SW development acknowledges app flaws, it will continue to suck. 

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            jgatie
            jgatie
            Dec 24, 2023 7:04 PM UTC

            Sigh.  Yet another Apple fanboy whose Jobsian worship won't let them admit that it's Apple's fault the function got taken away, not Sonos' (am I doing this right?).

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              PrescottGoggins
              Trending Lyricist I
              Dec 24, 2023 7:13 PM UTC

              I got me one of them trolls—within seconds too!  Amazing.  As predicted, no reasoning or counter point attempted just vitriol.   As a long time sonos customer, troll input doesnt matter anyway—No more excuses Sonos!  Fix the app!!!

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              jgatie
              jgatie
              Dec 24, 2023 7:17 PM UTC

              Yep, another Apple fanboy.  It's OK, Apple's not actually infallible.  Just admit it, you'll feel much better.

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                Stanley_4
                Stanley_4
                Grand Maestro
                Dec 25, 2023 1:56 AM UTC

                Sonos should just buy Apple. Then they can make them let Sonos bring back the volume buttons.

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                  106rallye
                  106rallye
                  Dec 25, 2023 2:51 PM UTC

                  @PrescottGoggins What would you want Sonos to do about this? Apple does not seem to allow remotes access to these controls anymore, unless the app is rebuilt to be a music player (like Spotify or Apple Music), going against all Sonos stands for - having the speakers do all the work. All for a feature that’s already there in other real music players (as mentioned above). As I’ve read Apple threatens to pull the app from it’s store if you don’t go by the rules.

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                    jwilentz
                    Lyricist I
                    Feb 23, 2024 1:50 PM UTC

                    This may have been touched on in another post, but why not have Sonos app reconfigured with option to play through iOS device? No loss of revenue to Sonos since one buys the system and the speakers for their sound quality and convenience, and gets back functionality of hardware buttons and Lock Screen view (as was present in Sonos 1 app). Maybe one person in the world would use the Sonos app just to play on the phone, but you could limit use of the app to registered Sonos owners thus no revenue loss to Sonos. 

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