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JdeW
Contributor II
Dec 10, 2021 11:44 AM UTC

BBC Sounds now available (finally!!) on Sonos

Just heard today that BBC Sounds app is now compatible with Sonos.  Just uploaded to my system!!  This came fm BBC :

QUOTE

Thank you for contacting BBC Sounds regarding support for Sonos.

We just wanted to get back in touch to let you know that BBC Sounds is now available on Sonos, meaning that whether you’re using iOS or Android, you’ll be able to listen directly on your Sonos device, and make the most of what BBC Sounds has to offer.

For more information, have a look at our FAQ:

https://www.bbc.co.uk/sounds/help/questions/listening-on-a-smart-speaker/sonos

We know it’s been a long wait, so we want to thank you for your feedback, and most of all, for your patience whilst we completed the work on this.

Hopefully this comes as good news and you can enjoy the BBC Sounds experience on Sonos.  

 
Kind Regards

BBC iPlayer & BBC Sounds Support Team 

 UNQUOTE

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    36 replies

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    John B
    Dec 30, 2021 8:12 PM UTC

    Pfff ‘At the moment, BBC Sounds is available on the Sonos controller app within the UK only.’ So I can listen on my phone but not on Sonos….:confused:

    That would be the BBC’s restriction.

    You can Bluetooth to your Move.

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      Paul Mellors
      Lyricist II
      Dec 31, 2021 9:13 AM UTC

      Hi

      I seem to be missing a trick here.

       

      I can play BBC Sounds via the BBC Sounds app (to my Sonos system), but can’t add BBC Sounds as a service either on iOS app or PC app.

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      bockersjv
      bockersjv
      Local Superstar
      Dec 31, 2021 9:49 AM UTC

      Are you based in the UK?   It’s there on the music services list still for me, although it still says Preview.

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      Paul Mellors
      Lyricist II
      Dec 31, 2021 9:51 AM UTC

      Yes, in the UK

       

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      Paul Mellors
      Lyricist II
      Dec 31, 2021 10:05 AM UTC

      Sorted. Checked my profile and was set us United States!

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      ollie_b_86
      Contributor I
      Jan 16, 2022 1:43 PM UTC

      Anyone have any tips for troubleshooting the BBC Sounds being added?

       

      Have changed my country (previously lived in Aus) and hadn’t updated it on my return. Now set to the UK but nothing available when I try and add a new music service / to find the BBC sounds app

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      John B
      Jan 16, 2022 2:03 PM UTC

      If you are sure that your Sonos profile is now set to UK, then make sure you are logged out of your online Sonos account, power your Sonos devices off then on again, and reset the app (in App Preferences), then select to connect to existing system.

      No guarantees, but it may just be that the data needs to be refreshed.

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      ollie_b_86
      Contributor I
      Jan 16, 2022 2:05 PM UTC

      Thanks for your reply John, I was trying to avoid resetting my system with a number of other Sonos products linked… but gave up and did the hard factory reset, and it worked straight away to add the BBC Sounds App

      A bit of faff, but will be great to have the app available on the Sonos network now

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      John B
      Jan 16, 2022 3:09 PM UTC

      OK but I only suggested resetting the app, which only takes a few seconds and loses no information. I don’t believe a reset of the speakers was needed, just a reboot.

      Still, at least you have resolved the problem. 

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        ollie_b_86
        Contributor I
        Jan 16, 2022 3:48 PM UTC

        As much for anyone else reading this in future..

        I’d progressively tried everything; logged out of app, reset phone/iPad, deleted and reinstalled the app, powered device off/on and it was only the hard reset that seemed to be work for whatever reason 🤷‍♂️
         

         

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