bbc sounds

1 reply
81 views
Translate All

Can't seem to get initial set up with bbc sounds completed. The message says it's been set up, but then on Sonos it says there was an error.

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Sotiris C.Answer

Sonos Staff

Hello @Yingtong23, welcome to Sonos Community!

I’m sorry to hear you have troubles getting BBC Sounds on your Sonos.

I would suggest you to make sure you have set the Country to United Kingdom on your Sonos profile.

Please have a look at the following support pages from BBC Sounds:

Can I use BBC Sounds with my Sonos device?

Help fixing problems with BBC Sounds on your Sonos device

If the above links didn’t resolve the issue, then please reach out to our Support team for some live troubleshooting. They have tools at their disposal to provide you with advice and information on your Sonos system and what it reports.

I hope this helps.

Leaving a like and marking Best Answer might make someone's day. Who knows, that someone might be you.