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Peter JT
Contributor II
Nov 7, 2022 10:13 AM UTC
Answered

BBC Radio to stop mid 2023

Hi all

 

for BBC Sounds to be available as a music source, is it sufficient to have a UK based account or do you need to be connected to a UK /VPN server.  
 

many thanks

 

 

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castallaAnswer
Local Superstar
Nov 7, 2022 12:53 PM UTC

Should work with just a UK account.  Mine does. 

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mark bibbings
Trending Lyricist I
Jan 19, 2023 11:53 AM UTC

John, thanks. I think I have made the changes and it's working. I'll be back bothering you if I have any further problems.

 

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    John B
    Jan 19, 2023 12:20 PM UTC

    That's good.  Thanks for posting back  if it was a bother I wouldn't be on here! Glad to help.

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      sueinbonn
      Lyricist I
      Jan 25, 2023 11:04 AM UTC

      Hi, I’d like to confirm that this issue has been resolved for me too by using a UK sonos account and waiting 24h. However, I now have another problem:

      I want to use Alexa voice commands with my (compatible) Sonos speaker to play BBC radio 4. At the moment it will only start streaming from TuneIn radio, even though I have BBC sounds linked to my sonos account and can use it without Alexa voice. I have managed to link BBC sounds to Alexa, but when I try a voice command, she answers, ‘Playing music from BBC sounds is not supported’. 
      Anyone else encountered this problem?

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      John B
      Jan 25, 2023 1:31 PM UTC

      Hi @sueinbonn 

      This should work.  There are problems using Google but Alexa works fine for me.

      Please would you confirm that you have done all of the following (I know you have mentioned some already):

      1. Installed BBC skill for Alexa in the Alexa app
      2. Installed Sonos skill for Alexa in the Alexa app
      3. Installed the BBC Sounds service in Sonos
      4. Added Amazon Alexa as a voice service on your voice-compatible Sonos Speakers

      It may be worth uninstalling and reinstalling these - maybe try the Sonos skill for Alexa first.  Just power cycling all your Sonos speakers may refresh everything.

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      mark bibbings
      Trending Lyricist I
      Jan 27, 2023 11:15 AM UTC

      OK John, well let's prove Oscar Wilde correct - no good deed goes unpunished!

      You've been so helpful so far, I have another question: Whilst, making sure my apps  were all up to date I clicked, unintentionally on 'Tune-In Premium Plan’.  They keep on threatening to charge me and cancelling my subscription - which they claim I can do whenever I wish - appears to be utterly impossible - I just can't find where / how to do it. However, they only threaten to charge 0.00 and I've never given them my CC details. In your opinion am I safe to continue with tune-in 'gratis’? Thanks.

       

       

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