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Fishter
Contributor I
Mar 4, 2021 9:12 AM UTC

BBC radio on TuneIn going away March 22nd 2021

I listen to BBC Radio 4 every morning on my Sonos system. It's my alarm clock.

This morning there is a short audio insert just before each hour telling me that the service will be stopping on March 22nd 2021 and that I should contact my service provider to ask them how I can continue to access the BBC content.

I'm not in the UK, so the TuneIn service is still available (until now). What are the options for me to still receive my daily dose of British content over my Sonos system?

iPhone related options are not applicable in this house.

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    James L.
    James L.
    Retired Community Staff
    Mar 10, 2021 3:34 PM UTC

    Oh, i was on Sonos Radio 4.  I guess I should switch to Tunein?

    I’ve sent you a private message to gather some more information :relaxed:

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    leedebs
    Trending Lyricist I
    Mar 12, 2021 11:05 AM UTC

    Does this also fix the repeating issue when listening BBC Radio 2. The station jumps back 10 seconds or so, I have only recently experienced this issue

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    James L.
    James L.
    Retired Community Staff
    Mar 12, 2021 11:07 AM UTC

    Does this also fix the repeating issue when listening BBC Radio 2. The station jumps back 10 seconds or so, I have only recently experienced this issue

    Hi @leedebs, no, that’s a separate issue from this one. You can follow the dedicated topic for that here:

     
     
     
     
     
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    leedebs
    Trending Lyricist I
    Mar 12, 2021 11:13 AM UTC

    Does this also fix the repeating issue when listening BBC Radio 2. The station jumps back 10 seconds or so, I have only recently experienced this issue

    Hi @leedebs, no, that’s a separate issue from this one. You can follow the dedicated topic for that here:

     
     
     
     
     

    ok thanks.

    So we either live with BBC Radio 2 skipping backwards on Tunein but no message every hour or so telling us the service will be unavailable from 22nd March or we put up with the hourly message on BBC Radio via Radioplayer or Mytuner radio……..

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    James L.
    James L.
    Retired Community Staff
    Mar 12, 2021 11:16 AM UTC

    Does this also fix the repeating issue when listening BBC Radio 2. The station jumps back 10 seconds or so, I have only recently experienced this issue

    Hi @leedebs, no, that’s a separate issue from this one. You can follow the dedicated topic for that here:

     
     
     
     
     

    ok thanks.

    So we either live with BBC Radio 2 skipping backwards on Tunein but no message every hour or so telling us the service will be unavailable from 22nd March or we put up with the hourly message on BBC Radio via Radioplayer or Mytuner radio……..

    You shouldn’t be hearing the message nor experiencing skip-backs on the Radioplayer service. Can you test this and let me know if you do experience either of those?

     
     
     
     
     
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    leedebs
    Trending Lyricist I
    Mar 12, 2021 12:54 PM UTC

    Sorry no skip backs on Radioplayer just on Tunein, I will run it on Radioplayer to test again now to see if the message pops up hourly & let the board know

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    FishterAuthor
    Contributor I
    Mar 13, 2021 5:37 PM UTC

    I’d like to know if anyone streaming live BBC Radio through TuneIn has heard this message since 9AM GMT this morning (9th March 2021). 

     
     
     
     

    Hello,

    I've not heard the message when listening via TuneIn (or Sonos Radio), so for the moment it appears that things are good.

    Thanks,

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    leedebs
    Trending Lyricist I
    Mar 13, 2021 6:52 PM UTC

    Its repeating for me on Radioplayer James 

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    leedebs
    Trending Lyricist I
    Mar 13, 2021 6:53 PM UTC

    No message advising service is changing on March 22nd though 

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    James L.
    James L.
    Retired Community Staff
    Mar 18, 2021 9:07 AM UTC

    Hey everyone, one (hopefully final) update for you all.

     

    Through our internal testing as well as feedback from community members I can confirm that after the 22nd of March 2021 you will still be able to listen to BBC live stations through the following services:

    • Sonos Radio
    • TuneIn
    • RadioPlayer

    We’re not yet 100% certain as to how other services, such as MyTunerRadio, will handle the change or if they will continue to provide live BBC Radio after the cut-off date. Therefore, I recommend switching over to one of the services I’ve confirmed above before 22nd March to avoid any interruptions to your listening experience. 

    We are aware of the issues with BBC stations repeating segments and skipping backwards on some services, but this is separate from the issue discussed in this thread. I encourage you to follow the other topic for this issue for any updates on that. 

     

    If anyone has any questions related to the topic in this thread feel free to ask :slight_smile:

     
     
     
     
     
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