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Fishter
Contributor I
Mar 4, 2021 9:12 AM UTC

BBC radio on TuneIn going away March 22nd 2021

I listen to BBC Radio 4 every morning on my Sonos system. It's my alarm clock.

This morning there is a short audio insert just before each hour telling me that the service will be stopping on March 22nd 2021 and that I should contact my service provider to ask them how I can continue to access the BBC content.

I'm not in the UK, so the TuneIn service is still available (until now). What are the options for me to still receive my daily dose of British content over my Sonos system?

iPhone related options are not applicable in this house.

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    User380065
    Lyricist I
    Mar 4, 2021 2:20 PM UTC

    Really keen to see a resolution to this.  I don't physically have another way of listening other than through Sonos.

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    John B
    Mar 4, 2021 2:29 PM UTC

    Just to clarify I got this message whilst using Sonos Radio AND MyTunerRadio on the S2 system.

    From my understanding one workaround is to play a live stream through the BBC Sounds app and airplay to a compatible device, if you have one - unfortunately I don't have any.

    Another is to use voice control, but again, no good if you don’t have compatible products

    Sorry,  but how can anyone propose a workaround when we haven't got much idea what, if anything, needs to be worked around?

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    Airgetlam
    Airgetlam
    Mar 4, 2021 2:41 PM UTC

    Note that since this appears to be occurring across multiple sources, the control is in the BBC’s hands. Sonos only uses TuneIn’s or MyTunerRadio’s services, they have no control themselves. You may be best served by registering your concerns directly with the BBC. 

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    Bruce
      Acer99
      Avid Contributor I
      Mar 4, 2021 2:43 PM UTC

      Hi everyone,

      Thanks for bringing this to our attention. We’re aware of the BBC’s messaging and are investigating how this will affect BBC streams on Sonos going forward. We don’t have anything else to share at this time, but we’ll update this thread with any further information going forward.

       

      Surprised and disappointed that Sonos were unaware of this

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      DavidJS
      Avid Contributor I
      Mar 4, 2021 2:52 PM UTC

      Note that since this appears to be occurring across multiple sources, the control is in the BBC’s hands. Sonos only uses TuneIn’s or MyTunerRadio’s services, they have no control themselves. You may be best served by registering your concerns directly with the BBC. 

      I’ve logged it, but currently just getting the “your feedback is important to us” reply.

       

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        UKMedia
        UKMedia
        Mar 4, 2021 2:55 PM UTC

        Whist I agree with @John B about waiting for confirmation of the scope of the change, here is a possible solution! 🤣🤣🤣

        I haven't tested this yet as I have a broadband outage at present. 🤬🤬🤬

        Assuming that BBC internet radio stations will still be available,  then you can manually add the station to Sonos via this article: https://support.sonos.com/s/article/260?language=en_US

        I've also found this useful list of BBC radio station URL's

        http://www.suppertime.co.uk/blogmywiki/2015/04/updated-list-of-bbc-network-radio-urls/

         

         

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        Remember: Sometimes Red Wine helps :)
          bigal61
          Lyricist I
          Mar 4, 2021 3:12 PM UTC

          I can’t believe Sonos was unaware of this issue before being informed by Sonos users.

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            controlav
            controlav
            Lead Maestro
            Mar 4, 2021 3:22 PM UTC

            I can’t believe Sonos was unaware of this issue before being informed by Sonos users.


            Why not? Every prior change the BBC has made to their streaming support has been a surprise to everyone outside the BBC.

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            Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
              LeoMan
              Lyricist II
              Mar 4, 2021 3:36 PM UTC

              I updated my Sonos system last autumn specifically to carry on listening to BBC Radio here in Switzerland. Sonos Port and Sonos One SL (the new model) - two of them.

              What can be done?

              I’ve written two messages on the BBC website today, but someone needs to go to the top. Please?

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              DavidJS
              Avid Contributor I
              Mar 4, 2021 3:41 PM UTC

              Assuming that BBC internet radio stations will still be available, 

              Fingers crossed (I’ll test it now - I’ve added the relevant station and am listening to it now. Let’s see in 15 mins), but it does look like the BBC are forcing you go through the BBC Sounds app

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