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Scoggy
Contributor I
Nov 26, 2016 12:03 PM UTC
Answered

Bass and treble controls

Has anybody else lost the option to alter the bass and treble on their systems ? Please help Al
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    ScoggyAnswer
    Contributor I
    Nov 26, 2016 1:03 PM UTC
    I was on beta but left the programme but left the group but still got no control is there any step by step things I could try ?
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    3 replies

    bockersjv
    bockersjv
    Local Superstar
    Nov 26, 2016 12:29 PM UTC
    If you have downloaded the Beta version of the App you may loose this function on one of your devices, normally the iOS one.
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      ScoggyAuthorAnswer
      Contributor I
      Nov 26, 2016 1:03 PM UTC
      I was on beta but left the programme but left the group but still got no control is there any step by step things I could try ?
      Translate
      Airgetlam
      Airgetlam
      Nov 26, 2016 7:45 PM UTC
      You may not have successfully left the beta program, at least in terms of software. You should check your systems and make sure that both speakers and app are on rev 6.4.x

      Please note that there are significant issues with leaving the current beta program, as listed in this thread:

      https://en.community.sonos.com/troubleshooting-228999/error-9-when-leaving-beta-and-updating-softwareplease-help-6761500/index1.html#post16064740
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      Bruce
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