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Contributor I
November 18, 2017
Question

Bad app upgrade design!

  • November 18, 2017
  • 26 replies
  • 725 views
My family HATES the app update. It’s design is not user friendly at all! Just doesn’t make me want to go out and add to my system!
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    26 replies

    Lyricist I
    November 18, 2017
    I'm with you and why is it compulsory to update to use the app.Its like having a new car that has the controls moved around a bit at every service!
    Lyricist III
    November 18, 2017
    Sonos from Hero to Zero. Shame on you Sonos!
    Lyricist I
    December 29, 2017
    Ditto. This version of the app makes me long for the old brick controller with the wheel. Now impossible to find the music I want to play. Thousands of dollars of equipment made near obsolete overnight.
    Chris
    Lead Maestro
    December 29, 2017
    There are multiple threads on this and master thread. Sonos has said they are taking all feedback and sending to development to get an update out very soon.
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Trending Lyricist I
    December 29, 2017
    nothing has happened since November. don't hold your breath.
    Not a paid contributor.
    Chris
    Lead Maestro
    December 29, 2017
    Sonos has said update is coming soon. You are incorrect.
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
    Renowned Enthusiast I
    December 29, 2017
    Sonos has said update is coming soon. You are incorrect.
    Sorry the facts contradict that.

    Not only haven't we seen anything yet, let alone a beta test. Despite the abundant feedback on the white design being a major issue, we have an explicit statement that a dark design is not even in the works.

    Anyone holding his breath for a new release in such a situation is bound to drop dead. Unless of course sonos intends to release yet another update without proper testing and feedback.
    Enthusiast I
    December 29, 2017
    maybe it takes a while to sack someone then find a new hire that is willing to take on the mess left behind.
    chicks
    December 29, 2017
    Sonos, I know it's a lot of work, but would be great if all these whiney threads could be consolidated into one. They're getting really annoying.
    Chris
    Lead Maestro
    December 29, 2017
    I said that once and all the haters ganged up on me. Ryan said he may do it in future.
    Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)