Skip to main content
mforristall
Contributor I
Nov 18, 2017 4:54 AM UTC
Question

Bad app upgrade design!

My family HATES the app update. It’s design is not user friendly at all! Just doesn’t make me want to go out and add to my system!
      This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

      26 replies

      Jonno56
      Lyricist I
      Nov 18, 2017 5:09 AM UTC
      I'm with you and why is it compulsory to update to use the app.Its like having a new car that has the controls moved around a bit at every service!
      Translate
        hermannpau
        Lyricist III
        Nov 18, 2017 6:50 AM UTC
        Sonos from Hero to Zero. Shame on you Sonos!
        Translate
          Ketchum8
          Lyricist I
          Dec 29, 2017 3:58 AM UTC
          Ditto. This version of the app makes me long for the old brick controller with the wheel. Now impossible to find the music I want to play. Thousands of dollars of equipment made near obsolete overnight.
          Translate
            Chris
            Chris
            Lead Maestro
            Dec 29, 2017 4:23 AM UTC
            There are multiple threads on this and master thread. Sonos has said they are taking all feedback and sending to development to get an update out very soon.
            Translate
            Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
            xb9
            Trending Lyricist I
            Dec 29, 2017 6:04 PM UTC
            nothing has happened since November. don't hold your breath.
            Translate
            Not a paid contributor.
              Chris
              Chris
              Lead Maestro
              Dec 29, 2017 6:52 PM UTC
              Sonos has said update is coming soon. You are incorrect.
              Translate
              Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
              User103951
              Renowned Enthusiast I
              Dec 29, 2017 7:23 PM UTC
              Sonos has said update is coming soon. You are incorrect.
              Sorry the facts contradict that.

              Not only haven't we seen anything yet, let alone a beta test. Despite the abundant feedback on the white design being a major issue, we have an explicit statement that a dark design is not even in the works.

              Anyone holding his breath for a new release in such a situation is bound to drop dead. Unless of course sonos intends to release yet another update without proper testing and feedback.
              Translate
                keeper
                Enthusiast I
                Dec 29, 2017 7:32 PM UTC
                maybe it takes a while to sack someone then find a new hire that is willing to take on the mess left behind.
                Translate
                  chicks
                  chicks
                  Dec 29, 2017 7:36 PM UTC
                  Sonos, I know it's a lot of work, but would be great if all these whiney threads could be consolidated into one. They're getting really annoying.
                  Translate
                  Chris
                  Chris
                  Lead Maestro
                  Dec 29, 2017 7:56 PM UTC
                  I said that once and all the haters ganged up on me. Ryan said he may do it in future.
                  Translate
                  Respect the Queue (2)Move (3)Beam (1) Era100 (2)ARC (1)SonosOne (1)Playbar (4)Play5 (4)Play1 (3)Play3 (1)Port (2)Connect (1) Roam (2) Ace (1)Connect:Amp (4)Sonos Amp (1)Sub + (9) Echo + Smartthings; (2)Play)
                  Show more replies
                  Terms & ConditionsAccessibility statement