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andrewmk
Renowned Enthusiast II
October 16, 2017

At this point maybe a statement from Sonos might be useful.......

  • October 16, 2017
  • 35 replies
  • 1534 views
This isn't one of those table thumping demands asking Sonos to stand to attention and fix what I don't like. I know these forums don't work like that.

However it's been nearly 2 weeks since Sonos's rather bullish launch of the V8 app, and I'm sure they weren't expecting the tidal wave of dissent that has followed.

Now, before I go any further, I know there are people out there who jsut love the new app, and there are those who love the new black and white colour scheme. And I totally get that the the people who are unhappy are more likely to post on these forums than those that are happy.

However, regardless of which side of the fence you sit on, this very public display of dissatisfaction is not a very good for the company or its users. So maybe it's about time Sonos now made a statement -- not in reply to this or to me, or even on this forum, but something to say where the company stands which v8. Is it the vision the company sees for the app (and something we'll have to live with bar any minor tweaks) for some time to come, or is the very beginning of a big 'reset', that will see significant development in the short term. At least some pointer might stem the number of messages on here and let us know where things are heading.

Just a thought .... !

Andrew
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      35 replies

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      Kumar
      November 15, 2017

      Requested ability to combine favorites. Check!

      Requested smaller icons in list view. Check!


      Ha! So is he responsible for what I see here in my first such over the top title?:https://en.community.sonos.com/controllers-software-228995/version-8-2-broke-my-system-6794151
      ROBBSKI
      Enthusiast II
      November 15, 2017
      Then I suggest you take a look at the changes made to the My Sonos section.

      Requested ability to combine favorites. Check!

      Requested smaller icons in list view. Check!

      See it now?

      I still don't know what the ability to combine favorites means, but you really think the smaller icons update is a big improvement? Please! Ok, so now just STATION icons are smaller. I've still gotta scroll through them, and select all to see them all. Then the next screen is just like it was before. How about changing the album icon size? Playlist icon size, too. This update is a JOKE. Just like everything else with Sonos, lately.
        BCM
        BCM
        November 15, 2017
        I seem to be stuck in a loop. When I go to the Sonos app on my iPad, go into settings, software update, it says there is an update available, click the button to get it. That takes me to the App Store, but I’m not seeing any way to update it, as all I see is ‘Open.’ If I click that it takes me back to Sonos telling me to update again. What am I missing?
        Kumar
        November 15, 2017
        Nothing. Version 8.2 is a bad idea. Stay with 8.1.1, IMO.
        chicks
        chicks
        November 15, 2017
        I seem to be stuck in a loop. When I go to the Sonos app on my iPad, go into settings, software update, it says there is an update available, click the button to get it. That takes me to the App Store, but I’m not seeing any way to update it, as all I see is ‘Open.’ If I click that it takes me back to Sonos telling me to update again. What am I missing?

        That's exactly what happened to me on 8.0. Apparently the update hadn't been pushed out to the app store yet. It worked 30 minutes later.
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