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Trending Lyricist I
Jun 13, 2024 12:30 PM UTC
Answered

Apple Lossless - extreme dropout/stability issues with multi-room audio

Since last week I’ve had major issues with multi-room (10 devices across 6 rooms).   I’m thinking this may be related to the newly added Apple Lossless support.    I can get 3, maybe 4 rooms to play reliably, but adding 5 or 6 causes major issues with constant rolling dropouts, eventually leading to some speakers just silent (although the app thinks they are playing).

With Amazon Music, (which I don’t use, but tried it for testing), playback is stable.

I can also play to all rooms/devices reliably with Apple Music over Airplay - including adding 6 more “rooms” through airplay.

I have an Eero mesh network with excellent coverage, and I live in a rural setting so not a lot of interference from other networks.

Anyone having similar issues?

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Pools-3015
Prodigy I
Jun 13, 2024 12:38 PM UTC

Do you have any devices hardwired to your router? Try to get a main speaker like a soundbar hardwired. NOT a Sub or surround. Have a look at this post:

 

 

16 replies

Pools-3015
Prodigy I
Jun 13, 2024 12:38 PM UTC

Do you have any devices hardwired to your router? Try to get a main speaker like a soundbar hardwired. NOT a Sub or surround. Have a look at this post:

 

 

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klewis00Author
Trending Lyricist I
Jun 13, 2024 5:36 PM UTC

Do you have any devices hardwired to your router? Try to get a main speaker like a soundbar hardwired.

Thanks so much for the suggestion.   I’ve done a bunch of testing with one speaker wired vs all wireless.   Definitely seems to be stable with one speaker wired, but will test it for a longer period to make sure.   So far I’ve switched back and forth multiple times and it only take a few minutes for drop outs and lag to occur when fully on wifi, and I haven’t noticed issues while one speaker is wired.

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Local Superstar
Jun 13, 2024 5:45 PM UTC

Ironically, the preferred Sonos connection method now is to go all wireless and not use a wired connection (Sonosnet) - so much so the latest speakers don’t include support for ethernet/Sonosnet.

It’s interesting that you’re experiencing the issues using a mesh setup too, in theory the optimum setup according to Sonos I think.  Are the speakers connecting to different Eeros?

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klewis00Author
Trending Lyricist I
Jun 13, 2024 6:19 PM UTC

Checked to Eero connections - all Sonos devices are connected to the nearest Eero, which makes sense.  All the Eero’s are hardwired too.   

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Local Superstar
Jun 13, 2024 6:42 PM UTC
klewis00Author
Trending Lyricist I
Jun 13, 2024 6:49 PM UTC

Well - also very interesting.    Tentatively it seems wiring a single speaker to an eero is stable for me while wifi only is currently a complete mess, especially when a track is lossless.

At least Sonos has that covered as acceptable in their guidance notes.

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press250
Prodigy III
Jun 13, 2024 6:57 PM UTC

Well - also very interesting.    Tentatively it seems wiring a single speaker to an eero is stable for me while wifi only is currently a complete mess, especially when a track is lossless.

At least Sonos has that covered as acceptable in their guidance notes.

Good experimenting! FYI: when you run wired Ethernet to a speaker, it communicates with your other speakers over SonosNet. And SonosNet is WiFi. One possibility is that SonosNet is picking a ‘better’ WiFi channel than Eero.

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klewis00Author
Trending Lyricist I
Jun 13, 2024 7:05 PM UTC

Little more testing with one speaker wired…    Much more responsive in this config.   All zones are starting at the same time, vs staggered after a delay.   No issue scrubbing through a song.  No delay when skipping tracks.  No issue with popping/blasting noises (which has driven to dog into madness).   Songs stay on “lossless” vs dropping back to lower quality.

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Local Superstar
Jun 13, 2024 7:08 PM UTC

Can you see if the other speaker are no longer connecting to different Eeros?

In the Sonos App, About My System, are they WM:0?

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klewis00Author
Trending Lyricist I
Jun 13, 2024 7:25 PM UTC

No change to what Eero the speakers are using - except my Arc is now hardwired to an Eero.  
 

in this configuration most speakers change from WM:1 to  WM:0, except Move and Roam, they still say WM:1.    Also 2 Era300’s an a Sub are WM:3 an WM:2 respectively.   I think that’s normal since they are paired to the Arc.  

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