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melissahartwig
Contributor I
Nov 19, 2017 4:02 PM UTC

App stuck in "needs update/no update needed" loop

My app (and Windows controller) is stuck in an endless "Check for update/No update needed" loop. I'm not enrolled in Beta. I've tried restarting my iPhone. I've tried deleting the app and uninstalling it. I've tried controlling through my PC (same issue). Help.
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    4 replies

    Dumbazz
    Trending Lyricist I
    Nov 19, 2017 5:31 PM UTC
    I experienced this too. Drove me crazy. For me, it turned out I had my font too big on my phone (because my vision is not great). When I scaled the font down smaller I could see a "submit" or "accept" button (or some such) which was "out of frame"* when the font was big. I changed the font and it worked perfectly. There was a way out of the loop and I just couldn't see it.

    Could that be the issue you are experiencing?

    *I'm not a tech guy... this seems like a not too unusual thing. Is there a phrase you tech people use to describe this? Out of frame?
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    DWPx2
    Contributor I
    Nov 19, 2017 11:26 PM UTC
    I have experienced this intermittently as well. Terribly annoying when it happens.
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    broseidon
    Lyricist I
    Jan 29, 2018 7:29 PM UTC
    If you go to the app store (iPhone) and go to updates and swipe down to refresh or quit the app and start it up again it usually resolves this.
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    brettmurphy
    Lyricist I
    Mar 17, 2019 12:35 AM UTC
    I just got the "update loop" issue when I was trying to add a new speaker. I am already on the latest version (10.0.3). I fixed it by going into More, Settings, System Updates and turning on "Automatic Updates". All works fine now and the new speaker has been added successfully.
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