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misanthrope
Trending Lyricist I
Nov 6, 2017 4:21 AM UTC

App not optimized for iPhone X

I would like to have a new update fix for iPhone X asap.
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    Airgetlam
    Airgetlam
    Nov 26, 2017 7:00 AM UTC
    That's not a problem with the app, that's an issue with your local wifi. Either with wifi interference, or with duplicate IP addresses in your system, exposed by the soft reboot of the speakers that happens when they update the software.
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    Bruce
      TonyLLY
      Contributor I
      Nov 27, 2017 11:22 AM UTC
      I've got serious connection problems, since switching from an iPhone 7 to an iPhone X. All my other controllers (iPad, Mac, Windows) are working fine, i did not changed anything in my Sonos, WLan or LAN network.

      But since i'm using my iPhone X, the Sonos controller rarely connects to my Sonos network. It's really annoying and i don't know what to do? Any one with the same problem? Or maybe a solution?

      I have this problem!
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        BCM
        BCM
        Nov 27, 2017 11:27 AM UTC
        Mine looks fine on my X. Notchless, but here's a screenshot.
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        daftdom
        Lyricist I
        Dec 24, 2017 7:37 PM UTC
        I too have this connectivity issue with iPhone X every other device works perfectly! 😞
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          BCM
          BCM
          Dec 24, 2017 8:05 PM UTC
          Delete the app and redownload it. I've never had a problem connecting with mine. Make sure you're also on the proper wireless network.
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          equus
          Lyricist I
          Jan 12, 2018 9:12 AM UTC
          I too have this connectivity issue with iPhone X every other device works perfectly! :-(

          Same here. Refuses to connect consistently. Sometimes power down reboot works, other times not. Same network, same iPhone 6s - no problems. iPhone X is IOS 11.2.1, iPhone 6s is IOS 11.2.
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            Barney50
            Lyricist I
            Feb 3, 2018 7:54 AM UTC
            Hi, I have an IPhone X and it won’t connect to my Sonos one as well, has anyone got a solution to this?
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            User846202
            Lyricist II
            Feb 12, 2018 6:06 AM UTC
            Same here. Connection problems on my iPhone X. Switched from iPhone 7 which worked perfectly. My wife still uses her iPhone 7 with no issues controlling our sonos.

            I can reproduce the issue when I build a sonos group and go back to home screen. App is not freezed by IOS. Once I bring Sonos app back up to the screen reconnecting to my group does not work.
            I totally close the app swiping it up and wait a few seconds. After reopening the app it works again. Very annoying.
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