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Trending Lyricist I
November 6, 2017

App not optimized for iPhone X

  • November 6, 2017
  • 18 replies
  • 3291 views
I would like to have a new update fix for iPhone X asap.
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18 replies

Airgetlam
November 26, 2017
That's not a problem with the app, that's an issue with your local wifi. Either with wifi interference, or with duplicate IP addresses in your system, exposed by the soft reboot of the speakers that happens when they update the software.
Bruce
Contributor I
November 27, 2017
I've got serious connection problems, since switching from an iPhone 7 to an iPhone X. All my other controllers (iPad, Mac, Windows) are working fine, i did not changed anything in my Sonos, WLan or LAN network.

But since i'm using my iPhone X, the Sonos controller rarely connects to my Sonos network. It's really annoying and i don't know what to do? Any one with the same problem? Or maybe a solution?


I have this problem!
BCM
November 27, 2017
Mine looks fine on my X. Notchless, but here's a screenshot.
Lyricist I
December 24, 2017
I too have this connectivity issue with iPhone X every other device works perfectly! 😞
BCM
December 24, 2017
Delete the app and redownload it. I've never had a problem connecting with mine. Make sure you're also on the proper wireless network.
Lyricist I
January 12, 2018
I too have this connectivity issue with iPhone X every other device works perfectly! :-(

Same here. Refuses to connect consistently. Sometimes power down reboot works, other times not. Same network, same iPhone 6s - no problems. iPhone X is IOS 11.2.1, iPhone 6s is IOS 11.2.
Lyricist I
February 3, 2018
Hi, I have an IPhone X and it won’t connect to my Sonos one as well, has anyone got a solution to this?
Lyricist II
February 12, 2018
Same here. Connection problems on my iPhone X. Switched from iPhone 7 which worked perfectly. My wife still uses her iPhone 7 with no issues controlling our sonos.

I can reproduce the issue when I build a sonos group and go back to home screen. App is not freezed by IOS. Once I bring Sonos app back up to the screen reconnecting to my group does not work.
I totally close the app swiping it up and wait a few seconds. After reopening the app it works again. Very annoying.