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August 30, 2018

Any way around the user account requirement?

  • August 30, 2018
  • 22 replies
  • 13839 views
I upgraded the Sonos app on one of my phones to 9.0. Now I find that I have to have a Sonos "user account" registered before I'm allowed to use the app with my Sonos HT system. My controller app no longer gives me the ability to control my system.
Looking through the FAQ I find the question "Why is it mandatory to create a Sonos account and register my system?" The answer given is "We believe creating a password-protected, verified, account is a reasonable precaution to take and decided to make it a requirement for all Sonos customers."

"Its mandatory because we believe it should be done" is not a reason. Why would I need a password protected account to use something that was perfectly useable without it? What am I being protected from by all this nonsense?

Fortunately my Mac app is still working but its a pain to use and not very convenient when all I want to do is turn speech enhancement on or off during a movie. I can't carry my computer around the house with me and use it to play music like I could with the phone.

I don't want an account - my system has worked nearly perfectly since I first bought it without ever signing up for an account - and I'd like to get my earlier app installed again. Is there a way to do this? Barring that, is there a way to control this system with outside software so I don't need to rely on this app?
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    22 replies

    jgatie
    September 15, 2018
    Which speaker was bricked? Remind me.

    Awwww, why'd you ask that? He was on a roll!
    Lyricist II
    October 6, 2018
    Which speaker was bricked? Remind me.

    Sure, nothing's technically "bricked." I simply couldn't connect to any of my Sonos equipment without updating the firmware to 9.1, which I refuse due to lack of transparency. So not bricked -- held hostage, to be released when we accept vague new terms and policies. That's arguably worse.

    Luckily my firmware is still at 8.6 and I found the Android v8.6 apk.
    The Windows Desktop 8.6 client is still available from Sonos, for now:
    http://update-software.sonos.com/software/pc/dcr/SonosDesktopController86.exe.