android S2 app

And Apple users will say Android can play tracks stored on the phone and Apple users cannot.  Both are limited in some way, so there’s no bias here. Sonos does what it can, but in the end, they are at the mercy of the mobile manufacturers.

I understand partially. I don’t think that Sonos is doing everything it can about android. And they know their number. If they have 10 apple user for 1 android, I understand why they are doing it :) But I am working as a professional engineer for many years now, and I am pretty sure that they would be able to support at least the Nexus phone. Imagine if Apple were providing their iOS to plenty of company, as Google! What will do Sonos ? Stop supporting Apple ? I don’t thing so. But I understand two things. First, Sonos probably doesn't know how many Google Nexus phone own a Sonos audio system. Second, one of my good friend is one of the biggest Apple fan since the beginning of time. He will laugh at me when I ask him to borrow his phone :) 

Using an external calibrated mic (like the DaytonAudio iMM-6) would solve the problem of mic inconsistency with Android phones. 

I’d like to use my Move to tune the other Sonos speakers, that would be cool and obviously doable seeing as it can tune itself! Don’t have Apple products and never will. 

This is not a software issue but hardware issue. Doing a search in this forum I see many complaints about this, always answered with the same lame answer about android devices using various different microphones in each phone.. If different mics in android phone are an issue, they should supply a microphone that can be attached to any android phone. Doesn't need to be that expensive. Maybe even for iphones as well - if you only have 1 type of mic, you can really optimize and finetune trueplay because everybody is using the same mic. I think it really sucks that people that are asking for this for years, people who bought your expensive product or are planning to do, and are not offered a solution all this time. I understand that Sonos can't offer a solution right away for everything but come on.. customers are asking for it 3 to 4 years already.. and the solution can be so simple and even improve your product (1 mic - consistent results).

I don’t think I would share your confidence that this is a trivial thing to do or that it would be remotely commercially justified.  How would you attach the microphone?  Would every phone process the sound in the same way.?  I cannot see this ever happening.

You could borrow a friend or family member with an i-device for a few minutes

Sonos pricing indicates that it's a premium brand. Premium brands offer a total solution, that is what you pay extra for. Borrowing a device is a solution, but it just doesn't fit with a premium brand in my opinion. It feels like a startup/kickstarter solution to me.

End consumer pricing for a usb-c type external mic that works for android & iOS is $14 (probably even cheaper, haven't searched thoroughly). I'm sure Sonos could source/develop mics much cheaper as they are buying in bulk. Then add a margin on top of that and sell it as an add-on if it's not commercially interesting to add it for free with a $799 soundbar. That is how a real premium brand would solve it (Apple for example).

Yes the sound would be processed the same way, this is a hardware issue, not a software issue. The software part is the Sonos app. That's why using 1 mic for all devices is actually better and easier to maintain. You don't have to adjust the algorithm for all possible mics that will use the trueplay tuning, plus an external mic is probably better than built-in phone mic for situations like this.

But I agree with you that this will probably not happen any time soon. I’m just expressing my frustrations.

I’m an Android user so have this issue as well, but I’m also about to take delivery of a Sonos Move. I would love if the Move could be used to TruePlay other speakers. Obviously I don’t have knowlege of all the technicalaties of what's involved hardware and software whilst Trueplay is being used, but I would assume as everything involved is Sonos this should be a relatively simple feature to add?

@janvh. I understand the frustration, but 'premium brand' doesn't mean it has to have a particular feature,  especially if that is technically impossible to do satisfactorily. 

Trueplay is a relatively recent Sonos development.  It was added as a FREE software update. If Sonos had never developed it, would Sonos not be a premium brand?

Let's agree to differ. 

@John B my frustration is because of the trueplay tuning for Sonos Arc which is mandotory in my opinion to get the best dolby atmos experience. I dont see that as a free upgrade because its heavily advertised as an unique selling point. But in that case it should clearly state its only meant for iOS. Even the salesguy in the specialised shop I was in was convinced it would work with Android because he couldnt imagine that they would sell a $800 soundbar which can only be finetuned by an apple device.