Android Controller download

Forum|Forum|10 years ago
August 8, 2016
12 replies
676 views

I have downloaded the app on to my android phone, it's found the sonos system but never connects just goes back to the sonos icon?

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Ryan S

Retired Sonos Staff

Hi Chris, thanks for the details. If you can send a diagnostic from the controller before it crashes that'd be great. If not, I'd recommend give us a call on our support line. They'll want to grab some details for further examination, we'll want to make sure it isn't network or other device related, though it's certainly looking like an issue with that phone and software.

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bjo_gaut

Lyricist I

Same phone, same problem! Any solution other than give you a call?

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