Android Controller download

12 replies
696 views
Translate All

I have downloaded the app on to my android phone, it's found the sonos system but never connects just goes back to the sonos icon?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

Show previous replies

Ryan S

Retired Sonos Staff

Hi Chris, thanks for the details. If you can send a diagnostic from the controller before it crashes that'd be great. If not, I'd recommend give us a call on our support line. They'll want to grab some details for further examination, we'll want to make sure it isn't network or other device related, though it's certainly looking like an issue with that phone and software.

Translate

Mark good posts by pressing the like button, and select the best answer on questions you've asked to help others find solutions.

B

bjo_gaut

Lyricist I

Same phone, same problem! Any solution other than give you a call?

Translate

Sign up

Login to the community