Skip to main content
Trending Lyricist I
March 1, 2022
Answered

amazon music on sonos has bad resolution cover album

  • March 1, 2022
  • 20 replies
  • 495 views

The cover art album is not good on playing screen 

There are some pixels. 

Something possible to do ?

 

 

 

 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Best answer by controlav

Music services offer the Sonos app multiple resolutions, and the app decides on one dependent on the device and where the art is to be displayed. In this case Amazon are erroneously delivering a lower quality bitmap for the Now Playing screen. Not a Sonos issue.

20 replies

Lead Maestro
March 1, 2022

Can you post a screenshot so we can see an example of what you are seeing?

"Receive with simplicity everything that happens to you." - Rashi
Ken_Griffiths
March 1, 2022

It seems to be okay on an iPad controller… might it be the device you’re using, or perhaps the connection and that Amazon reduces the artwork quality to cater both for the device and available bandwidth, perhaps?

Examples:

 

SelfflynnAuthor
Trending Lyricist I
March 1, 2022

Amazon vs...

SelfflynnAuthor
Trending Lyricist I
March 1, 2022

...vs Deezer. 

You see the resolution is not good on Amazon 

Don't you see ?

SelfflynnAuthor
Trending Lyricist I
March 1, 2022

I think it's Android yes

SelfflynnAuthor
Trending Lyricist I
March 1, 2022

I'll contact sonos for that 

 

Lead Maestro
March 1, 2022

...vs Deezer. 

You see the resolution is not good on Amazon 

Don't you see ?

I do see the difference. Is there an image quality difference when you compare all album covers or just this specific album cover?

"Receive with simplicity everything that happens to you." - Rashi
SelfflynnAuthor
Trending Lyricist I
March 1, 2022

All albums are less good quality album cover on Amazon on s2. 

I got an Android vivo v21

 

 

 

 

 

Ken_Griffiths
March 1, 2022

Well it’s quite obviously not the Sonos App display - it must be the image resolution that Amazon have decided to use for their artwork. The covers look okay (to me, at least) on the iPad. It’s not something I take too much notice of to be truthful, as my display is not left showing once I have started playback of the queue. I assume you might need to canvass Amazon on the matter, as it’s their data.

SelfflynnAuthor
Trending Lyricist I
March 1, 2022

They told me to ask to sonos. 

Tomorrow maybe. 

Important for me. 

Yes maybe the Amazon covers are too heavy.