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Selfflynn
Trending Lyricist I
Mar 1, 2022 8:22 PM UTC
Answered

amazon music on sonos has bad resolution cover album

The cover art album is not good on playing screen 

There are some pixels. 

Something possible to do ?

 

 

 

 

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controlav
controlavAnswer
Lead Maestro
Mar 2, 2022 2:21 PM UTC

Music services offer the Sonos app multiple resolutions, and the app decides on one dependent on the device and where the art is to be displayed. In this case Amazon are erroneously delivering a lower quality bitmap for the Now Playing screen. Not a Sonos issue.

Author of the leading independent Sonos apps for Android, MacOS, iOS, Windows and Xbox.
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20 replies

GuitarSuperstar
Lead Maestro
Mar 1, 2022 8:25 PM UTC

Can you post a screenshot so we can see an example of what you are seeing?

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"Receive with simplicity everything that happens to you." - Rashi
Ken_Griffiths
Ken_Griffiths
Mar 1, 2022 8:37 PM UTC

It seems to be okay on an iPad controller… might it be the device you’re using, or perhaps the connection and that Amazon reduces the artwork quality to cater both for the device and available bandwidth, perhaps?

Examples:

 

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SelfflynnAuthor
Trending Lyricist I
Mar 1, 2022 8:37 PM UTC

Amazon vs...

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SelfflynnAuthor
Trending Lyricist I
Mar 1, 2022 8:38 PM UTC

...vs Deezer. 

You see the resolution is not good on Amazon 

Don't you see ?

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    SelfflynnAuthor
    Trending Lyricist I
    Mar 1, 2022 8:38 PM UTC

    I think it's Android yes

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    SelfflynnAuthor
    Trending Lyricist I
    Mar 1, 2022 8:39 PM UTC

    I'll contact sonos for that 

     

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    GuitarSuperstar
    Lead Maestro
    Mar 1, 2022 8:47 PM UTC

    ...vs Deezer. 

    You see the resolution is not good on Amazon 

    Don't you see ?

    I do see the difference. Is there an image quality difference when you compare all album covers or just this specific album cover?

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    "Receive with simplicity everything that happens to you." - Rashi
      SelfflynnAuthor
      Trending Lyricist I
      Mar 1, 2022 8:48 PM UTC

      All albums are less good quality album cover on Amazon on s2. 

      I got an Android vivo v21

       

       

       

       

       

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      Ken_Griffiths
      Ken_Griffiths
      Mar 1, 2022 8:49 PM UTC

      Well it’s quite obviously not the Sonos App display - it must be the image resolution that Amazon have decided to use for their artwork. The covers look okay (to me, at least) on the iPad. It’s not something I take too much notice of to be truthful, as my display is not left showing once I have started playback of the queue. I assume you might need to canvass Amazon on the matter, as it’s their data.

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      SelfflynnAuthor
      Trending Lyricist I
      Mar 1, 2022 8:51 PM UTC

      They told me to ask to sonos. 

      Tomorrow maybe. 

      Important for me. 

      Yes maybe the Amazon covers are too heavy. 

       

       

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