Skip to main content
DanH24
Contributor I
February 13, 2021
Question

Amazon music Australia prime trial

  • February 13, 2021
  • 1 reply
  • 41 views

have an Amazon Australia Prime 30 day trial. Have selected Amazon music in Sonos app and authorised the account. Service appears but when select music ie a station it says I need to start a trial with Amazon UK. 
 

I do have an Amazon UK account but no prime membership. 
 

is there a setting somewhere with Amazon that I need to change? 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Rowena B.
Rowena B.
Retired Sonos Staff
February 14, 2021

Hi @DanH24, 

Thank you for reaching out to the Sonos community and letting us know about your concern. Let me share some information with you. If you are registered with Amazon, you can use the same login credentials for other countries. However, it’s different with Amazon Prime membership, it applies to the country where you acquired it. You need to be subscribed to Amazon Prime UK to be able to add it on Sonos.

Hope this helps. I’d also recommend contacting Amazon to further assist you with your accounts and subscriptions. Please let us know if you have any questions or concerns, we'll be glad to assist you

Help others find useful content by clicking the like button and selecting the best answer to your question.
Terms & ConditionsAccessibility statement