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Keen music fan
Contributor I
October 14, 2017

Amazingly frustrating

  • October 14, 2017
  • 23 replies
  • 621 views
I’m taking a break from biting the carpet in inconsolable despair to write this. I fear that the October 2017 Sonos app on my iPhone is somewhat short of being truly marvellous. I find I’m having to go in and out of randomly hidden menus in the top rhs or bottom lbs or some other button or arrangement of dots and do so many times in a quest to find that elusive, only occasionally reappearing, menu that has the “line in” button if you scroll right down. I can’t believe how fiendishly difficult it is now to find and do what was easier before. The sooner they can do away with all this lack of clear thinking in the app and get Alexa to do every little thing the better. Compared to spending any more time on this app, chewing up the carpet in desolate, inconsolable frustration and despair would seem to be a more productive use of time. So that’s what I’m going to do now. Goodbye.
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      23 replies

      jacob_7
      Prodigy I
      October 14, 2017
      I’m taking a break from biting the carpet in inconsolable despair to write this. I fear that the October 2017 Sonos app on my iPhone is somewhat short of being truly marvellous. I find I’m having to go in and out of randomly hidden menus in the top rhs or bottom lbs or some other button or arrangement of dots and do so many times in a quest to find that elusive, only occasionally reappearing, menu that has the “line in” button if you scroll right down. I can’t believe how fiendishly difficult it is now to find and do what was easier before. The sooner they can do away with all this lack of clear thinking in the app and get Alexa to do every little thing the better. Compared to spending any more time on this app, chewing up the carpet in desolate, inconsolable frustration and despair would seem to be a more productive use of time. So that’s what I’m going to do now. Goodbye.

      You might find this topics been covered a few times already although in fairness not quite as dramatically
      notmcc
      Lyricist III
      December 17, 2017
      Not quite as frustrating as having a Christmas party with NO music .... all rooms hidden , followed everything after changing broadband provider.... everything in the house works - except SONOS all my room are hidden..... 4 hours later - it cannot be this hard - really , I am being told to re-set whole system, but then it says don't do this if its just an issue you can't resolve. FOR THE LOVE OF GOD...
      John B
      December 17, 2017
      Do not factory reset everything. I'll try to help but you would have to give a bit more detail about what you have done so far.
      notmcc
      Lyricist III
      December 17, 2017
      Hi John, switched from BT to EE, have connected bridge to new EE box, and unplugged amp. reconnected all white lights solid and have connected via iphone , ipad and lenovo desk top all good and then it says all your rooms are currently hidden blah blah
      notmcc
      Lyricist III
      December 17, 2017
      I have one bridge , 1 amp connected to speakers. Before i switched from BT I just used the amp which was wireless to the BT router. I am using the old bridge now because it say to hard wire to your new router..... I have never seen the HIDDEN ROOMS - how do I unhide a room ??
      John B
      December 17, 2017
      OK, you say 'unplugged amp'. Do you mean powered off a Connect:Amp? Is that now powered back on again?

      I assume you were previously running in Boost mode with the Bridge wired to the BT router?
      notmcc
      Lyricist III
      December 17, 2017
      Previously just running connect-amp wirelessly
      John B
      December 17, 2017
      So when did the Bridge come into it? I am a bit baffled. Have you at any point entered the SSID and password for you new router's wifi into Sonos?
      John B
      December 17, 2017
      Or did you mean Connect rather than Bridge - I see you have a Connect? If so, try wiring the Connect:Amp to the new router and power off the Connect temporarily. See if you can see the C:A in the controller.
      notmcc
      Lyricist III
      December 17, 2017
      i will try that, was hoping not to have to dismantle the living room, but will give it a go
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