Skip to main content
Contributor I
October 1, 2012

Allow controllers to pair with multiple home systems

  • October 1, 2012
  • 100 replies
  • 11524 views
I love the sonos connect so much that I got one at home, at work, for my brother, for my father and for my father in law. My only complaint is that my controller is locked to one system at a time. When I move between different houses I should be able to pair the controller on my phone with their systems and have it remember me when I come back - without resetting. I've seen the tip about bringing them all to one place and setting them up together. But that's not always possible or desirable. There is no real security concern because I still have to be allowed on their network and I'd still have to push the buttons on the device. Seems like a relatively simple software problem to allow me to pair with multiple systems and remember all the systems I've paired with.
    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    100 replies

    Contributor I
    July 8, 2013
    +1 As loyal customers we've been enjoying our Sonos system and it's various sound source upgrades for many many years now... I posted for support on this on an alternate thread 8 mos ago when we began constructing a vacation home 1000 mi away and I realized the potential issue. Assuming Sonos would no doubt come forward with an elegant solution in plenty of time, we went ahead and incorporated a sound system centered on Sonos Amps driving ceiling spkrs in various rooms. Now that we've received an Aug 1 completion date frankly I'm surprised and disappointed that after 8 mos and all the postings Sonos hasn't even gone as far as to put this on their "future upgrade" list! Sonos, won't you finally consider all your loyal customers who have posted on this (plus I'm sure many more "non-posters")? Think of the sales/marketing potential when you can add a "multiple home" feature to your advertising!
    Lyricist III
    July 8, 2013
    I look at it like Logitech not having one single sign in where you can have multiple remotes under it so you don't have to remember login and password for every remote. Something like that just seems so basic and not difficult to implement.
    Lyricist I
    July 16, 2013
    I also ask for this function, i switch between, 4 sonos systems every week, controller schould feel when i am connected to the same wifi and is assigned previosly to this sonos system and i also want to set up for the kids in my main house, so they have their own sytem in the house
    johnkfitz
    Enthusiast II
    July 18, 2013
    I also ask for this function, i switch between, 4 sonos systems every week, controller schould feel when i am connected to the same wifi and is assigned previosly to this sonos system and i also want to set up for the kids in my main house, so they have their own sytem in the house
    Johan, we are all waiting for the multi system support upgrade, and hopefully we will see it soon (but dont hold your breath). As far as your kids are concerned, you can set that up now: just hardwire a cat5 to one of their sonos devices directly to your current router, and then set it up as if were a new system, this will allow you to have 2 systems on 1 network. I have tested this configuration and it works great. Let me know if you have any issues , i'll be glad to help out. J.K. Fitz
    -JKFitz
    Contributor I
    July 24, 2013
    Me three. 🙂
    Contributor I
    July 24, 2013
    Let me share a story of why it's incredibly bad product strategy to ignore this issue. I've just come back from my in-laws house where I had re-paired with their system. I had a friend over at my house, I wanted to put on some music - and we had been talking about home music solutions. I tried to re-pair with my home system but it wasn't being responsive during the connection process. Friend says, "so far, I'm not impressed with sonos." I say, yeah, "neither am I right now." So there you go, you just lost a potential customer, a customer who might have bought a few units, and a customer who might have told his friends about the product. Those of us who have multiple systems are your quote "power users" and power users have huge impact through proselytization of the product. If we stop being impressed, we stop proselytizing. The attractiveness of Sonso is based on the principle that it "just works" - this is one of the very few ways in which it doesn't "just work" - so it cuts into the very heart of what makes it a good product or not. To quote Oscar Rogers, FIX. IT.
    Lyricist III
    July 24, 2013
    Well said! Same scenario has happened to me and family that have Sonos. This is the one thing about Sonos that honestly drives me nuts because it should have been a required feature for release from day one.
    Lyricist III
    July 24, 2013
    Let me share a story of why it's incredibly bad product strategy to ignore this issue. I've just come back from my in-laws house where I had re-paired with their system. I had a friend over at my house, I wanted to put on some music - and we had been talking about home music solutions. I tried to re-pair with my home system but it wasn't being responsive during the connection process. Friend says, "so far, I'm not impressed with sonos." I say, yeah, "neither am I right now." So there you go, you just lost a potential customer, a customer who might have bought a few units, and a customer who might have told his friends about the product. Those of us who have multiple systems are your quote "power users" and power users have huge impact through proselytization of the product. If we stop being impressed, we stop proselytizing. The attractiveness of Sonso is based on the principle that it "just works" - this is one of the very few ways in which it doesn't "just work" - so it cuts into the very heart of what makes it a good product or not. To quote Oscar Rogers, FIX. IT.
    Well said! Same scenario has happened to me and family that have Sonos. This is the one thing about Sonos that honestly drives me nuts because it should have been a required feature for release from day one.
    Sonos Staff
    July 24, 2013
    Hi everyone, This topic is now marked as Planned. We'll introduce multiple Sonos household support to the iOS and Android Controllers in a future software update. Thanks for your support!
    Contributor I
    July 24, 2013
    Awesome! Thanks!