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Sam Mateosian
Contributor I
October 1, 2012

Allow controllers to pair with multiple home systems

  • October 1, 2012
  • 100 replies
  • 11524 views
I love the sonos connect so much that I got one at home, at work, for my brother, for my father and for my father in law. My only complaint is that my controller is locked to one system at a time. When I move between different houses I should be able to pair the controller on my phone with their systems and have it remember me when I come back - without resetting. I've seen the tip about bringing them all to one place and setting them up together. But that's not always possible or desirable. There is no real security concern because I still have to be allowed on their network and I'd still have to push the buttons on the device. Seems like a relatively simple software problem to allow me to pair with multiple systems and remember all the systems I've paired with.
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    Steve_73
    Lyricist III
    May 30, 2013
    I agree with John 100%. Even if its a one liner Sonos, please give us a status rather than the "Under Consideration" tag you have on the thread. Sonos customer and dealer, Scottsdale, AZ.
    John M
    Sonos Staff
    May 30, 2013
    Yes, we are absolutely still listening. We've directed users here from other sources so they can help build support for the idea, we've merged duplicate topics into this thread to consolidate the votes, and we regularly review the status - many of us even get the same updates you do. I can understand how the lack of response is frustrating, we'll do a better job of acknowledging the topics like this one that reach a certain threshold.
    Steve_73
    Lyricist III
    May 30, 2013
    Yes, we are absolutely still listening. We've directed users here from other sources so they can help build support for the idea, we've merged duplicate topics into this thread to consolidate the votes, and we regularly review the status - many of us even get the same updates you do. I can understand how the lack of response is frustrating, we'll do a better job of acknowledging the topics like this one that reach a certain threshold.
    Thanks John for the reply. Any idea if this is more than just "under consideration?" Is it slated on any software update?
    jgatie
    jgatie
    May 30, 2013
    Yes, we are absolutely still listening. We've directed users here from other sources so they can help build support for the idea, we've merged duplicate topics into this thread to consolidate the votes, and we regularly review the status - many of us even get the same updates you do. I can understand how the lack of response is frustrating, we'll do a better job of acknowledging the topics like this one that reach a certain threshold.
    I can't speak for John, but every item which has been released and/or in public beta has been marked "Planned" for at least a few months before the release. I imagine the fact that something is actually being worked on and planned for release is what causes the status change to "Planned". Until the status changes, I (personally) assume this is like any other request and is not yet slated for any release.
    John M
    Sonos Staff
    May 30, 2013
    Yes, we are absolutely still listening. We've directed users here from other sources so they can help build support for the idea, we've merged duplicate topics into this thread to consolidate the votes, and we regularly review the status - many of us even get the same updates you do. I can understand how the lack of response is frustrating, we'll do a better job of acknowledging the topics like this one that reach a certain threshold.
    Steve, I'm afraid we don't have anything to announce at this time but as soon as we do, this will be the first place we share the news.
    Steve_73
    Lyricist III
    May 30, 2013
    Yes, we are absolutely still listening. We've directed users here from other sources so they can help build support for the idea, we've merged duplicate topics into this thread to consolidate the votes, and we regularly review the status - many of us even get the same updates you do. I can understand how the lack of response is frustrating, we'll do a better job of acknowledging the topics like this one that reach a certain threshold.
    Ok. Thanks for the update.
    johnkfitz
    johnkfitz
    Enthusiast II
    May 30, 2013
    Yes, we are absolutely still listening. We've directed users here from other sources so they can help build support for the idea, we've merged duplicate topics into this thread to consolidate the votes, and we regularly review the status - many of us even get the same updates you do. I can understand how the lack of response is frustrating, we'll do a better job of acknowledging the topics like this one that reach a certain threshold.
    Hi John M. Thanks for the reply, It's not what we wanted to hear, but it is nice to know that you are paying attention. -JKFitz
    -JKFitz
    impunity
    Contributor I
    May 30, 2013
    Glad to see Sonos responding to some degree. Would be really cool to use MAC address-based authentication to make the experience seamless. Once approved on a given Sonos system, you should always be auto-approved if your MAC is on the whitelist. It's not like it's a security issue. (for the record, I have 2 Sonos systems separated by 500 miles, and the re-association every time is pretty annoying.)
    johnkfitz
    johnkfitz
    Enthusiast II
    May 30, 2013
    Glad to see Sonos responding to some degree. Would be really cool to use MAC address-based authentication to make the experience seamless. Once approved on a given Sonos system, you should always be auto-approved if your MAC is on the whitelist. It's not like it's a security issue. (for the record, I have 2 Sonos systems separated by 500 miles, and the re-association every time is pretty annoying.)
    It is inconvenient, I am guessing with the 500 mile separation, you split your time between houses, so you only have to do it a few times year. I have some clients who have a system at home and a system at work and they have to do it twice a day. Needless to say it is an annoyance for them that trickles down to me! All we can do is keep up the pressure on Sonos and hopefully soon this will be resolved. I am not a software developer, and have no idea what it takes to create such a feature, or if it is even possible (others say it is indeed possible) , I just want to know, if they can do it, what is the timeline? Not that it's really any of my business in the first place, I guess I'm just nosey that way! 😉 I will note however, that even with this issue , it will not keep me from selling Sonos whenever I can, I think it is a great system, and it continues to get better!
    -JKFitz
    SainT
    Contributor I
    May 31, 2013
    You guys have to be kidding me?! It takes 30 seconds!!! Lol I do it from home to work everyday... I can't believe I followed this thread now that I look back. Is this really how people spend their time? Ahhhhh
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