Skip to main content
Bob95235
Trending Lyricist I
January 10, 2020

Album cover art not showing up

  • January 10, 2020
  • 2 replies
  • 824 views

I have a strange situation with the Sonos app on my Android phone. My album art does not show up when I go to “On this Mobile Device → Albums”.  All I get is a box with a music note and the title of the album and artist below the box.  However, when I play songs the album art shows up.  Any idea how to get the album art to show up with any selection?

    This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

    2 replies

    dsanchea
    Lyricist I
    January 12, 2020

    I have the same problem, I think is Android 10.

    Stanley_4
    Stanley_4
    Grand Maestro
    January 13, 2020

    Submit a diagnostic after creating the problem, contact Sonos support directly with the number of the diagnostic. The contact page has several 24x7 options.

     

    Terms & ConditionsAccessibility statement